Hit or Miss...

MSC Bellissima Cruise Review

SWELLTRAVEL

Contributor Level: Second Mate

Cruises: 7+ cruises

Reviews: 3

Helpful Votes: 117

Overall rating:

4.3 out of 5

France, Italy, Malta, Spain

Sail date: October 08, 2019

Ship: MSC Bellissima

Cabin type: Suite

Cabin number: 16016

Traveled as: Couple

Reviewed: 5 years ago

Review summary

I feel that during the cruise, the Yacht Club did fall short of several key aspects of service. 1. Pool area: The life guard acted as a deck boy too. Towels were very hard to come by. One additional staff member would rectify thoits issue. In the morning, when the mats are put out, towels should be placed on the mats too. The area under the octopus should have a pyramid of additional towels at the ready too. When you're paying a premium, you expect the service to match what you're paying for. 2. Ground transportation: At Marseilles and Barcelona, bus service was offered to town center from the pier. Yacht Club guests should receive this for free. Again, we're already paying a premium and should receive services reciprocal to what we're paying for. 3. Main theater: MSC needs to completely fire the dancers and singers as their performances where absolutely HORRIBLE. Combine that with a lack of variety of entertainment around the ship, it made enjoying the events not that enjoyable.

Embarkation

5 out of 5

The MSC Yacht Club experience did not disappoint on this aspect of the voyage. Since we were the only suite embarking in Messina, the butler was awaiting us and greeted us by name. We were literally met as we got out of the taxi. The butler immediately took the our passports, boarding passes, and all luggage and carry on bags. He promptly escorted us past the queue for security and the check-in counter. There were several times he had to tell other customers to allow us through. Once on board, we were shown how to use the priority elevator function, tour of the Yacht Club, and a welcome address by the Yacht Club concierge and Director.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

2 out of 5

Entertainment

2 out of 5

The London Theatre

3 out of 5

The show productions are HORRIBLE! The singers cannot sing and the orchestra is very monotone with their performance emotion... neither connect with the audience.

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

The deluxe suite was well appointed for this level of experience. The size of the suite was also extremely roomy and very comfortable to relax and navigate. The bathroom was well designed too and extremely comfortable to take care of your biz.