Double Disappointment

MSC Armonia Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 0

Overall rating:

3.7 out of 5
MSC Armonia

14 Night Western Caribbean (Miami Roundtrip)

Sail date: July 29, 2019

Ship: MSC Armonia

Cabin type: Inside

Cabin number: 7080

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Will never use Cheap Caribbean again. Amy Woodruff lied about updating our package after booking. Certain we paid an additional fee to book a received poor service. Will not use MSC, made the loss of visiting Cuba worse!

Embarkation

2 out of 5
Confusing boarding time, was assaulted by multiple staff members to buy drink a package

Ship experiences

Food and Dining

2 out of 5
Buffet excellent, main dining room mediocre at best

Onboard Activities

2 out of 5
Pool closed at 9, lacking anything but party games

Entertainment

2 out of 5
Difficult to tell late arrivals stood in front of us as staff ignored, staff night was the best

Service and Staff

4 out of 5
Bar staff unaware of drink specials, as inattentiveness at shows

Ship Quality

3 out of 5
Clean, room nice, configuration of odd

Cabin / Stateroom

5 out of 5
One note would be nice if shower curtain did not stick to while showering

Ship tip

Don't bother with the dining room

Ports of call

Miami, Florida

5 out of 5
Nothing with MSC!

Coxen Hole, Roatan, Bay Islands, Honduras

4 out of 5
No excursion, did not like gauntlet of tour guides/drivers

Costa Maya (Mahahual), Mexico

5 out of 5
No excursion

Cozumel, Mexico

5 out of 5
No excursion

George Town, Grand Cayman

4 out of 5
Everything was closed on Saturday, took far too long to get off the ship. 4 hours does not replace 2 days in Havana!

Disembarkation

5 out of 5
Effortless, (used express departure, it took 5 hours to get luggage onboarding)
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