Worst cruise ever!

MSC Armonia Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 10

Overall rating:

2.9 out of 5
Verified Review
MSC Armonia

14 Night Western Caribbean (Miami Roundtrip)

Sail date: July 01, 2019

Ship: MSC Armonia

Cabin type: Oceanview

Traveled as: Singles/Friends

Reviewed: 2 years ago

Review summary

Let’s begin by expressing it is not their fault that Donald Trump cancelled the trips to Cuba but there are unacceptable things that happened in the cruise. First of all, our room was double booked, so we had to change rooms.How is it possible? Your system? Someone didn’t do their job! In addition, our friends couldn’t sleep! Room 7069 sucked! The air conditioner didn’t work, not to mention the plumbling! You had to flush the toilet several times! The 4th of July party sucked as well, no fireworks,just the same performers doing the same crappy routines, you have got to be ashamed of yourselves! We are not coming back ever again! We are world travelers, used to high quality customer service and on this ship noone wants to take responsibility for the bad quality service.J”Only two persons know their job and about quality customer service: Romnick Malagay and Tri,they’re excellent workers.

Embarkation

1 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

1 out of 5

Service and Staff

2 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

2 out of 5

Ship tip

DO NOT waste your money.

Ports of call

Miami, Florida

4 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

4 out of 5

Costa Maya (Mahahual), Mexico

4 out of 5

Cozumel, Mexico

4 out of 5

Key West, Florida

4 out of 5

Disembarkation

4 out of 5
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