Will never sail on MSC again.

MSC Armonia Cruise Review to Cuba

Cruises: 7+ cruises
Review: 1
Helpful Votes: 4

Overall rating:

3.3 out of 5
MSC Armonia

7 Night Western Caribbean & Cuba (Miami Roundtrip)

Sail date: December 24, 2018

Ship: MSC Armonia

Cabin type: Oceanview

Cabin number: 7027

Traveled as: Couple

Reviewed: 3 years ago

Review summary

Would never sail on MSC again. They need to train their staff better. Some were very rude. Yes we complained.


2 out of 5
Embarkation was uneventful

Ship experiences

Food and Dining

3 out of 5
We had late dining which was at 8:30 because early dining was way to early (6:00). They didn’t open the dining room doors until 8:50 the first 2 nights of the trip. Got out of dining room at 10PM & missed our shows. Not enough bar service in the dining room. Took way to long to get drinks. Our server did not have a good command of the English language. My husband is gluten free. It got straightened out after we complained & we had the head waiter JB take care of us.

Onboard Activities

2 out of 5
Not many activities.


3 out of 5
Shows were not great.

Service and Staff

3 out of 5
Room steward was fabulous as well as the head waiter JB.

Ship Quality

2 out of 5
Very old ship!!!

Cabin / Stateroom

3 out of 5
Beds were comfortable, bathroom & shower were fine. Clean but old.

Ship tip

Done sail on the Armonia. We were told by some staff members that they don’t get any training. ☹️

Ports of call

Miami, Florida Did not visit port

We live in Ft. Lauderdale.

Montego Bay, Jamaica Did not visit port

We docked in Ocho Rios. No excursions been there before.

George Town, Grand Cayman

4 out of 5
No excursions, we’ve been there before.

Cozumel, Mexico

4 out of 5
No excursions been there before.


5 out of 5
Loved it. We saw the Tropicana Show, a must see! We also did a private old Car tour. Love it !


5 out of 5
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