Horrible Caribbean Cruise

Mariner of the Seas Cruise Review to Caribbean - Bahamas

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 29

Overall rating:

2.2 out of 5
Verified Review
Mariner of the Seas

4 Night Thrill & Chill Bahamas With Perfect Day (Port Canaveral Roundtrip)

Sail date: December 16, 2019

Ship: Mariner of the Seas

Cabin type: Oceanview

Cabin number: 3266

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

Do not waste your time on this cruise! Overpriced for very poor overall service.

Embarkation

1 out of 5
Check-in desk staff were rude and miserable. We were screamed at to stand in line for 20 minutes during the safety drill. Horrible first impression.

Ship experiences

Food and Dining

3 out of 5
Food was decent, but the drinks were terrible and made with little to no alcohol.

Onboard Activities

1 out of 5
Stood in line for 45 minutes for the ice skating show, only to be told they weren't having the show. They made an "error" on their cruise app by listing the show. There is absolutely nothing to do if you get stuck at sea for one day. The cruise activities are minimal and there is never enough to keep 3800 people engaged for the day. If you have a complaint or need help, you are welcome to stand in 60 minute wait line to speak with their poorly staffed help desk.

Entertainment

1 out of 5
Absolute joke! Stood in line for 45 minutes for the ice skating show, only to be told they weren't having the show. They made an "error" on their cruise app by listing the show. No apology or anything to render the situation either.

Children's Programs

1 out of 5
My kids are 10 and 12, and they were horribly bored. The basketball court was always far too packed to join in. The clubs or hangout areas for their age groups were rarely open.

Service and Staff

1 out of 5
We were given the wrong room. Nobody cared! I had also pre-purchased the drink plan and it wasn't honored. I was told it would be $20 more per person per day because they didn't have any record that it had been pre-purchased.

Ship Quality

1 out of 5
The rooms look like a low grade Super 8 hotel.

Cabin / Stateroom

1 out of 5
No room at all. We were told there was plenty of room for 3 people in these cabins. We were like sardines in a can. booked us the wrong rooms and did nothing about correcting the error.

Ship tip

Do not take this cruise!

Ports of call

Port Canaveral, Florida

1 out of 5

Perfect Day At Coco Cay, Bahamas

5 out of 5

Nassau, Bahamas

5 out of 5

Disembarkation

1 out of 5
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