Great Trip and great ship for family with kids 5 and under.
Embarkation
5 out of 5
We had the Key and had a small issue with the kids but they resolved ASAP.
Ship experiences
Food and Dining
5 out of 5
Windjammer, Chops, Room Service and MDR were all great. Room Service for breakfast was a couple minutes late based on the time we picked.
Onboard Activities
5 out of 5
We used the pool and the kids area with the climbing structure.
Entertainment
5 out of 5
The ice show was great. Didn't see any of the shows at night.
Children's Programs
4 out of 5
We checked our 3 and 5 year old in at 9 on our day at sea. Since my son was 3 they gave us a phone and said they would call if problems. We got out of the pool to see 2 missed calls . We went up and they said they never called us and the kids were fine. However we got spotted and they wanted to leave with us. We didn't have any other free times to try using again.
Service and Staff
5 out of 5
Everyone was great and very friendly.
Ship Quality
5 out of 5
Cabin / Stateroom
5 out of 5
We loved the new Jr Suites on the 11th fl. Tons of room with 2 kids. We left the fold out couch open all day long and had tons of room to move around. The tub was also a great benefit.
We did the Blue Lagoon Island Deluxe Beach Break for family of 4. Our 3 yr old was free. On dock when lining up and getting wrist bands before getting on their boat to go they gave us our lunch tickets and said that since free he didn't need a lunch ticket. The women said kids always eat free on the island. When went to get our lunch that same women took our meal tickets and then told us we can only get 3 plates that the 3 yr old had to share with his older sister and they had share a hotdog, burger or chicken sandwich and sides. I questioned this as both of my kids like to eat and want their own meals. She told me no. I asked what happened to kids eat free and she didn't answer. The lady behind the counter handed us another plate and let my son pick what he wanted to eat. Besides that it was a great beach day. We had a blast. We brought tubes for our kids to float in and their were plenty tubes available for adults to use. We were on the 1st boat to the island so had pretty much 1st choice at chairs and were able to get 4 in a shaded area. After lunch we went over to where the dolphins and sea lions were and walked around and got to see them. The gift shop was expensive so we didn't get anything except a couple of drinks.
We had a Bungalow on South Beach and spent most of the morning there. Even the pouring rain didn't ruin the day. We ate some of the lunch that was delivered but later went over to the buffet option. We used the tram to go between the different spots. We spent a couple hours in the pool and the kids used the splash pad and Captain Jill's Galleon.
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