From the time we boarded until we got off it was horrible. From leaving the port 8 hrs late, brown water in our cabin I would never travel with Royal Caribbean again.

Mariner of the Seas Cruise Review to Caribbean - Bahamas

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 36

Overall rating:

2.8 out of 5
Verified Review
Mariner of the Seas

4 Night Bahamas (Miami Roundtrip)

Sail date: September 10, 2018

Ship: Mariner of the Seas

Cabin number: 8692

Traveled as: Family (young children)

Reviewed: 6 years ago

Review summary

From the beginning of our cruise until the end there were countless issues. We are a family of 31+ppl and all had issues with a foul smell on the floor/cabin, the water being brown etc... WE will not use Royal Caribbean again.

Embarkation

1 out of 5

Ship experiences

Food and Dining

3 out of 5
The drink package was expensive. The drinks were weak and watery.

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

5 out of 5

Service and Staff

3 out of 5
On our last night our family, a party of 31+ ppl we had dinner on deck 3. We had a waiter named Putu. He gave EXCEPTIONAL service and was attentive. He chatted with the kids and we shared some laughs with him.

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Our room attendant was phenomenal as he cleaned our room very well and was very polite. However he ignored the fact we had brown water in our cabin for the entire duration of the cruise. We had ripped seats on the lounge chairs on the deck. I took pictures of the water and the ripped chairs.

Ports of call

Miami, Florida

2 out of 5

Nassau, Bahamas

3 out of 5

Cococay (Cruise Line's Private Island)

2 out of 5

Disembarkation

3 out of 5
Was this review helpful? 36

8 Comments

VitaminSea1031    6 years ago

Lol what a load of crap. Brown water in just your room lol Not like tainted water would make the NEWS or anything. FOH Carnival employee lol

riggin392    6 years ago

Find it crazy. When did you guys go, what floor and why hasnt anyone else posted a bad experience. Just sounds a little crazy to me. One cabin only having brown water.

greenday3940    6 years ago

A family of 31 traveling sounds like an issue in itself 😂

Pingman    6 years ago

Haven't seen any other passengers experiencing these problems. Find that hard to believe on the refurbished Mariner

Shh813    6 years ago

Royal Caribbean is a great cruisline. I don't understand why you were not helped with the smell and brown water. Please post a picture of the brown water.

phil20261014    6 years ago

go celebrity the bests

CACY    6 years ago

I find it very suspicious, when someone posts a negative review and their info shows nothing except the negative review.

bigcruisers2    6 years ago

Interesting, this ship just went through a massive upgrade. Find that a little hard to believe. We've sailed only on Royal Caribbean and never had any issues like that on any of the ships we've been on. I guess you told the staff about it

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