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Fabulous Itinerary, Amazing Food & Great Fellow Travelers!!! by bjdaniell

Sail date: / Traveled as: Couple
Ship: Marina / Destination: Europe - Northern Europe

Loved every city we visited. St. Petersburg was amazing & 3 days there wonderful! Used SPB excursions in St. Petersburg, Berlin &Oslo. Would definitely recommend them to everyone! 

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Technology sucksVe by mchernoff

Sail date: / Traveled as: Family (older children)
Ship: Marina / Destination: Europe - Northern Europe

You concentrate on food and do an excellent job but your technology leaves much to be desired.  Free internet sounds great in principle but if every attempt to go on line results in a time out then free internet is the same as no internet.  I had to wake up at 3:00AM in order to conduct modest amounts of business.

 

The TV system is at least 20 year old technology.  It is hard to believe that you do not have movies on demand.  One should not have to wait an hour or more for the start of a movie.  Moreover the choice of movies was extremely limited especially for someone taking back to back cruises.  Additionally the current status of the onboard account should be displayed on one of the channels.

 

The choice of satellite entertainment channels was also pathetic.  There should be double the channel options and you need to get the primary feed from ESPN instead some secondary one.  The should also be some provision for televising major USA sporting events such as the season opening college football game.

 

As bad as the TV viewing choices were, most of the time it didn't matter.  There was a "no signal" message on the screen at least half the time no doubt because the digital signal receiver is out of date.  

 

The cruise is priced as premium so one expects the technoloty to also be premium.  Please address these issues ASAP so I can book additional cruises.

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Back to the Baltic by Cruiser65031585

Sail date: / Traveled as: Couple
Ship: Marina / Destination: Europe - Northern Europe

Having cruised to the Baltic before we thought that a trip of only 8 days would be sufficient. This however turned out to be a mistake. Joining the ship in Copenhagen and disembarking in Stockholm meant that we missed out on 2 very attractive destinations. Oceania's tour prices are exorbitant which reduced the trips we made particularly in St Petersburg having already been to most of the highlight venues and being unwilling to pay such large sums for second visits. My overall rating of 4 stars really is a reflection of the Marina itself. All of the crew were so pleasant and helpful and our Concierge level stateroom was excellent. Oceania's food is renowned and lived up to it's reputation. My advice to anyone booking a Baltic cruise would by all means use this cruise line but pick an itinerary that covered a longer period with more ports of call.

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Exploring New Destinations by dlecklund

Sail date: / Traveled as: Couple
Ship: Marina / Destination: Europe - Northern Europe

We decided on this cruise a year ago, and we enjoyed the experience.  This was our second time on the Marina, a great ship.  This  itinerary included countries important to our heritage, and we all felt right at home.

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Seeing Scandanavia by gstanko

Sail date: / Traveled as: Couple
Ship: Marina / Destination: Europe - Northern Europe

Enjoyed ports of call.  For PAris, suggest dock in LeHarve and then spend  overnight o give a night in Paris to see more.

 

Exercise equipment needs to be Precor

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Edinburgh port was cancelled due to weather by cqh

Sail date: / Traveled as: Couple
Ship: Marina / Destination: Europe - Northern Europe

The people at the destination desk were discourteous to many guests.Housekeeping and main dinning room had excellent service.  maitre d’ of the main dinning room was very good.

 

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Marina 11 night royals & Viking aug 8 2016 by minhbui

Sail date: / Traveled as: Couple
Ship: Marina / Destination: Europe - Northern Europe

Excellent cruise with famous food and services , even that we miss a port that we want to see Edinburgh  Scotland . and a rainy and windy day in Newcastle.

but over all we enjoy the cruise and the excellent service of Oceania staffs.

We will come back for another cruise and recommend Oceania for our friends.

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Oceania Scandinavian Tresures by Cruiser531

Sail date: / Traveled as: Singles/Friends
Ship: Marina / Destination: Europe - Northern Europe

The itinerary and the excursions that we selected.  

Also enjoyed the specialty restaurants and booked a paid wine pairing dinner..A fabulous experience with assigned  dinner  guests

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10 Night Scandinavian Treasures (Stockholm To Copenhagen) by Searay360

Sail date: / Traveled as: Couple
Ship: Marina / Destination: Europe - Northern Europe

The best part was the food.

 

Although having only one choice for eating after 2:00 pm in the daytime until dinner was not ideal. If you were on an excursion and returned in the late afternoon, your only option for food, other than room service, is a sandwich/salad station.

Our best experience on board was with the on board Culinary Chef and his class, it was outstanding.

 

They need to give you port information concerning weather etc the night before you dock so you can prepare for the day. Telling you the morning of your arrival is not really helpful.

 

For the hype given this cruise line, we found the level of service overall to be  unimpressive.

 

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had a great time but a bit disapointing by bshane169

Sail date: / Traveled as: Couple
Ship: Marina / Destination: Europe - Northern Europe

Oceania claims to provide a higher level of service, but unfortunately we did not find this to be the case.  We had a lovely time but Oceania could definitely work on improving their excursions and entertainment.  The ports were good but for the extra money, the level of service should be higher. 

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Just not as good as our last Oceania cruise by meaderay1

Sail date: / Traveled as: Couple
Ship: Marina / Destination: Europe - Northern Europe

It just seemed that everything was a level below our last cruise on Riviera. Started with being given incorrect pier information (and had to walk to correct one pier). When this information was shared with appropriate folks, there was no apology and wonderment about what they were supposed to do with this information. Many of the more administrative types (concierge, reception, etc) were younger and seemed to not quite understand what good customer service looks like. Food was not quite as good and the dinning room staff seemed to be out of sync. Food portions in the special restaurants seemed skimpy. Ordering a simple cocktail often took three conversations with wait staff and then took a long time to get the drink. Entertainment not as good. Shower handle broke off from the wall and took two days to fix. Lots of little things that made us question whether we really got what we paid for. Will consider another cruise line before going back on Oceania

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Another Wonderful Trip on Marina by modadd

Sail date: / Traveled as: Couple
Ship: Marina / Destination: Europe - Western Europe

We were able to upgrade to the concierge level veranda stateroom which made our cruise fabulous.  The concierge was a great help with our tour plans and being able to use the concierge lounge was very enjoyable.  We loved the specialty restaurants but also enjoyed the main dining room.  The service was excellent everywhere on the ship.  

 

 

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Essence of the Atlantic (NY to Lisbon) by voyager1959

Sail date: / Traveled as: Singles/Friends
Ship: Marina / Destination: Transatlantic

Of course Oceania is known for the best cuisine at sea and this was no exception - absolutely superb.  The North Atlantic can be a bit rough in early Spring, and our sailing was no exception - rough but Marina handled it beautifully

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Overall Rating by lefrench412

Sail date: / Traveled as: Couple
Ship: Marina / Destination: Other (Asia/Africa/Middle East)

Was extremely disappointed as this was advertised as a luxury cruise.  Have been on Princess and was treated much better. Our flight from LA to New York and then from New York to Lima was horrible. We got into Lima at 6:30 AM and were exhausted. This exhaustion carried out through the cruise as excursions were scheduled for early in the mornings which meant we had to get up early to dress and get breakfast.  Service was poor on board ship; most of the crew acted like they were bored.  Food at the buffet was poor; had a hard time finding something to eat.  We ate dinner and some breakfasts in the Grand Dining Room which was good.  The four specialty restaurants were good.  Used the spa one time and felt pressured to use their consultation services.  The evening entertainment in the Marina lounge we attended was good.

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VERY DISAPPOINTED in our 3rd Oceania cruise!!!!!!!! by lynetteross

Sail date: / Traveled as: Couple
Ship: Marina / Destination: South Pacific

First of all, the Pitcairn Island was not advertised as an on board experience until after we had paid in full for the cruise.  (which added 4 sea days to the cruise) Then to add insult to injury, Oceania aired a documentary the day AFTER we bought items from the residents to learn that 6 convicted Felons were among the descendants living there! Wow, amazing we were supporting criminals thanks to Oceania.  THEN, the ONLY TOUR and the MAIN REASON we booked was Easter Island which had bad weather on the 22nd.  We circled the island to see if the Owners Suite (of course) could possibly get to their private tour from the other side, then circled it AGAIN.  The Captain then just started sailing to Lima!  We didn't even wait the next scheduled day to see IF the weather would clear. So this fiasco added another 6 days of staying on the ship!  Total 10 days out of 18 we were trapped with crew who mentioned THEY were glad to get to Lima early so THEY could get 'good internet, have a free day to shop and call home!  Seriously, and WHO was paying for this benefit?  The last and extremely disappointing thing was how Oceania dumped all the passengers that had late flights on the 28th (reservations were made by Oceania) at a Marriott hospitality room with no food, coffee cups with no coffee, no chairs and we had to drag our luggage up and down the elevator.  (Our flight was after midnight on the 29th, which meant we had a 17 hr layover, some guests had a 22 hr layover!!!!) Again all because Oceania wanted to fill the ship again.  Out of sight, out of mind!  Well, we HAD already booked another 23 day cruise, but are SERIOUSLY considering canceling our $44,000+ payment just because of this current cruise experience. Oh, and by the way, we were told several times to enjoy the fine dining while we were at sea.  WE DO NOT BOOK FOR FINE DINING, WE BOOK FOR THE ITINERARY!!! For $26,000 we could have dined in 5 star restaurants for a year!  Oh, and Destination Services blamed this on our AGENT!.........That was the last straw! 

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4.0

Oceania Cruises by Cruiser314

Sail date: / Traveled as: Couple
Ship: Marina / Destination: South Pacific

We travel take Oceania cruises whenever we can,15 of our 40 times so far.  We believe thier food is the best at sea and that their service is near the top as well.  This is based on discussions with other experienced cruisers as well as our own experience.  The only problem is that an occasional excursion is below minimum expectations and that most are overpriced but this seems to be normal for cruise excursions in general.

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3.0

First time on Oceania by bdemanicor965

Sail date: / Traveled as: Couple
Ship: Marina / Destination: South Pacific - Australia

Over all the cruise was OK. The food was very good and had a good variety. The bands, piano player and stringed group were very good. The staff was great. Service was great. The production shows, solo singers and magician were not up to par. Cooking classes were very good as well as the wine pairing seminars. The casino was just OK. 3 to 4 machines were out of service and 3 to 4 continually broke down, but the casino staff were very helpful in all areas. For the most part, docking was in the harbor and we had to be tendered to shore. When docked, the docks were working docks, filled with containers, etc. We were able to take 5 of the 6 shore tours booked. Norfolk Island was canceled due to rough seas. The tours were for the most part, way over valued (expensive). 3 of the 5 tours did not meet advertised expectations, one of which was so bad, they should give us all our money back.

- Moorea Island Highlights - Just OK. Hard to understand the tour guide

- Le Truck Island tour - Bad - should not be called a tour. didn't see much, very few views, couldn't understand the guide

- Pago Pago Eastside and Downtown - Terrible, terrible, terrible. No views, stopped at family craft spot, visited a beach that was nothing but a coral wading area where several people were cut and no entertainment as advertised. Should get our money back.

- Nadi Sightseeing - Good tour, nice views and good stops, good tour guide

- City Sights and harbor cruise - Good tour. Great views of all aspects of the harbor and a very informative bus tour of the city with good stops along the way. Good tour guide.

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Very Good Cruise by Jlsoftly

Sail date: / Traveled as: Couple
Ship: Marina / Destination: South Pacific - Australia

The itinerary was outstanding.  But somehow I expected more.  After about 20 hours total travel time, we arrived in Papeete and were boarded promptly.  We were on a Oceania chartered flight by Air Tahiti Nui.  We arrived at 10 PM to find that all of the restaurants and buffets were closed.  Here it is the first day of the cruise and you board 200 older clients and you have no food except room service.  Room service was soon swamped making it slow.  Very poor planning Oceania.

 

If you are concierge class or above, don't expect any special treatment from Oceania.  The Executive and Concierge Suites were okay.  I expected a special venue for breakfast and lunch for concierge class, but there was none.  The rooms are nicer, but that's about all you get.

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5.0

Cape Town to Rio by nedbrandt

Sail date: / Traveled as: Singles/Friends
Ship: Marina / Destination: Transatlantic

Great cruise on Oceania. We went from Cape Town to Rio in Nov/Dec of 2015. Added on the free pre-cruise 3 night stay in Cape Town which was a great value!

 

The cruise met all of our expectations. The ship was very nice, there was plenty to do and the stops were interesting. It helped that the water was glassy smooth all the way across the Atlantic. The specialty restaurants on the ship were outstanding and the main dining room food and buffet food were as good as that on any other cruise we have taken. All in all, a very good value and a great cruise.

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2.0

Fabulous port of call: Oceania a real disappointment by filkins5

Sail date: / Traveled as: Singles/Friends
Ship: Marina / Destination: Other (Asia/Africa/Middle East)

This was our 3rd Oceania cruise--what happened to this once wonderful cruise line?  Excursions were not as described: 2 hours shorter than stated; one excursion served food that was QUICKLY COVERED by flies!!!  Free internet was a total joke.  One was fortunate to get online 15 minutes during a 24 hour period.  Food & food staff, as always, was absolutely wonderful.  But otherwise---not such a great value per dollar!  Consider carefully when choosing this cruise line!!

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