Marina Cruise Review to South Pacific

Experience
7+ cruises

Review
1

Helpful Votes
4

2 out of 5

VERY DISAPPOINTED in our 3rd Oceania cruise!!!!!!!!

Sail Date: April 11, 2016

Reviewed: 7 months ago

Traveled As: Couple

Room Type: Suite

Cabin: 8003

First of all, the Pitcairn Island was not advertised as an on board experience until after we had paid in full for the cruise.  (which added 4 sea days to the cruise) Then to add insult to injury, Oceania aired a documentary the day AFTER we bought items from the residents to learn that 6 convicted Felons were among the descendants living there! Wow, amazing we were supporting criminals thanks to Oceania.  THEN, the ONLY TOUR and the MAIN REASON we booked was Easter Island which had bad weather on the 22nd.  We circled the island to see if the Owners Suite (of course) could possibly get to their private tour from the other side, then circled it AGAIN.  The Captain then just started sailing to Lima!  We didn't even wait the next scheduled day to see IF the weather would clear. So this fiasco added another 6 days of staying on the ship!  Total 10 days out of 18 we were trapped with crew who mentioned THEY were glad to get to Lima early so THEY could get 'good internet, have a free day to shop and call home!  Seriously, and WHO was paying for this benefit?  The last and extremely disappointing thing was how Oceania dumped all the passengers that had late flights on the 28th (reservations were made by Oceania) at a Marriott hospitality room with no food, coffee cups with no coffee, no chairs and we had to drag our luggage up and down the elevator.  (Our flight was after midnight on the 29th, which meant we had a 17 hr layover, some guests had a 22 hr layover!!!!) Again all because Oceania wanted to fill the ship again.  Out of sight, out of mind!  Well, we HAD already booked another 23 day cruise, but are SERIOUSLY considering canceling our $44,000+ payment just because of this current cruise experience. Oh, and by the way, we were told several times to enjoy the fine dining while we were at sea.  WE DO NOT BOOK FOR FINE DINING, WE BOOK FOR THE ITINERARY!!! For $26,000 we could have dined in 5 star restaurants for a year!  Oh, and Destination Services blamed this on our AGENT!.........That was the last straw! 

Cabin / Stateroom
The IPod docking station had to be replaced within 2 days, the outside audio did not work, plus the outside TV was in terrible shape. We only were able to use the deck 5 days out of 18. The exercise room was wasted space and the wine list was lacking (only cheap wine) so we left almost 3 bottles there! The cushions needed replacement in the living room! I will add that the Vista Suite itself was a generous size and very comfortable; however, we UPGRADED because Oceania called us the week prior from our Penthouse suite only to pay extra for not getting to see Easter Island!
Embarkation and Disembarkation
HORRIBLE! HORRIBLE! HORRIBLE!
Ship Quality
Destinations and Excursions
Main destination was CANCELED.
Onboard Activities
The golf putting area was CLOSED for over half the cruise, too windy.
Children's Programs
We would never take grandchildren on an Oceania Cruise. Absolutely nothing for them!
Entertainment
The only entertainment was the Comedian and String Quartet we enjoyed. The Artist Loft was full with the same passengers each session!
Service and Staff
I had lost a bracelet and checked with reception twice, and right before we disembarked asked one more time and the associate didn't even check he yelled "NO" Also, wanted to purchase a robe and they were out of stock! The Concierge department (all three) were asked about golf at Lima, and only one associate "Tudor" got back to us 1 hour before leaving to tell us we couldn't get a tee time. We were asked to check back!?!
Food and Dining
The Terrace Cafe and all the specialty restaurants were superb; however, we did not book for fine dining, we booked for the itinerary.
Papeete, Tahiti
The only way we were able to see Tahiti was to add a day (at extra expense) otherwise we would have boarded the ship and began sailing before dawn! WE paid for a deviation because the flight was not satisfactory to see the island before cruising!!!!!
Moorea, French Polynesia
Raiatea, French Polynesia
Bora Bora, French Polynesia
Rangiroa, French Polynesia
Fakarava, Tuamotu Archipelago
Adamstown, Pitcairn Islands
Hanga Roa, Easter Island
Callao (Lima), Peru
Not much you can do outside a 4 hour tour, if you have a 17 hour layover but sit on the floor and watch your luggage at a hotel whose staff was not interested in servicing Oceania passengers. Marriott did have a nice buffet for lunch at our expense ($80 US)

Tip

If you book to see places, forget about Oceania. The company is only concerned about filling their ships, not what the passengers need. The advertisement should read 'YOUR WORLD, NO WAY!'



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