VERY DISAPPOINTED in our 3rd Oceania cruise!!!!!!!!
Marina Cruise Review to South Pacific
17 Night Pacific Journey (Tahiti To Lima)
Sail date: April 11, 2016
Ship: Marina
Cabin type: Suite
Cabin number: 8003
Traveled as: Couple
Reviewed: 8 years ago
Review summary
First of all, the Pitcairn Island was not advertised as an on board experience until after we had paid in full for the cruise. (which added 4 sea days to the cruise) Then to add insult to injury, Oceania aired a documentary the day AFTER we bought items from the residents to learn that 6 convicted Felons were among the descendants living there! Wow, amazing we were supporting criminals thanks to Oceania. THEN, the ONLY TOUR and the MAIN REASON we booked was Easter Island which had bad weather on the 22nd. We circled the island to see if the Owners Suite (of course) could possibly get to their private tour from the other side, then circled it AGAIN. The Captain then just started sailing to Lima! We didn't even wait the next scheduled day to see IF the weather would clear. So this fiasco added another 6 days of staying on the ship! Total 10 days out of 18 we were trapped with crew who mentioned THEY were glad to get to Lima early so THEY could get 'good internet, have a free day to shop and call home! Seriously, and WHO was paying for this benefit? The last and extremely disappointing thing was how Oceania dumped all the passengers that had late flights on the 28th (reservations were made by Oceania) at a Marriott hospitality room with no food, coffee cups with no coffee, no chairs and we had to drag our luggage up and down the elevator. (Our flight was after midnight on the 29th, which meant we had a 17 hr layover, some guests had a 22 hr layover!!!!) Again all because Oceania wanted to fill the ship again. Out of sight, out of mind! Well, we HAD already booked another 23 day cruise, but are SERIOUSLY considering canceling our $44,000+ payment just because of this current cruise experience. Oh, and by the way, we were told several times to enjoy the fine dining while we were at sea. WE DO NOT BOOK FOR FINE DINING, WE BOOK FOR THE ITINERARY!!! For $26,000 we could have dined in 5 star restaurants for a year! Oh, and Destination Services blamed this on our AGENT!.........That was the last straw!
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
If you book to see places, forget about Oceania. The company is only concerned about filling their ships, not what the passengers need. The advertisement should read 'YOUR WORLD, NO WAY!'
Ports of call
Hanga Roa, Easter Island
9 Comments
Johngold 8 years ago
I have often wondered what kind of service was available on Oceania, I mean, Extra days,,,, South Pacific,,,,,,, Tahiti..... Peru........$26,000.00 for a cruise. And they just spent $44,000.00 for another. They may have a point after paying that much, what is their service expectation?