Oceania Gateway to Sunshine Cruise

Marina Cruise Review to Panama Canal, Central America

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 27

Overall rating:

4.6 out of 5
Verified Review
Marina

16 Night Gateway To Sunshine (Los Angeles To Miami)

Sail date: April 06, 2018

Ship: Marina

Cabin type: Balcony

Cabin number: 10092

Traveled as: Couple

Reviewed: 3 years ago

Review summary

After the terrible start, we thoroughly enjoyed the cruise.

Embarkation

1 out of 5
Purchased airport transportation from Oceania. Arrived at Los Angles airport approximately 1 PM. Saw the agent for the transport at baggage claim, checked in with her, and quickly picked up luggage. 10 minutes or less later the bus had departed and we were told another bus was coming. Over 4 hours later a bus finally came. We spent much of this 4 hours outside at the bus pickup area. After finally getting on a bus we arrived at the Port around 7 PM. We had to move our luggage upstairs to Oceania check-in. This was a chore and one lady fell on the escalator. The Oceania agent that checked us in did not apologize for the terrible result but explained that the Port personnel that should have handled our luggage left at 6 PM due to union regulations. We did receive a refund from Oceania for the cost of the transportation to the ship; however, this did not offset the terrible start to our cruise. A few apologies would have been nice along with an assurance that steps were taken to prevent a repeat of this failure.

Ship experiences

Food and Dining

4 out of 5
The service in all dining rooms, restaurants, and buffets was excellent.

Onboard Activities

4 out of 5

Entertainment

Did not use these facilities.

Children's Programs

No children with us.

Service and Staff

5 out of 5
All service was excellent especially our room stewards.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

Be cautious about the transportation add-on from the LA airport to the ship.

Ports of call

San Diego, California

5 out of 5
Excellent driver and guide.

Cabo San Lucas, Mexico

5 out of 5

Acapulco, Mexico

5 out of 5

Puerto Quetzal, Guatemala

5 out of 5

San Juan Del Sur, Nicaragua

5 out of 5

Puntarenas, Costa Rica

5 out of 5

Panama Canal Transit

5 out of 5
An amazing experience.

Cartagena, Colombia

4 out of 5

George Town, Grand Cayman

4 out of 5

Miami, Florida

4 out of 5
Only transferred from the ship to the Miami airport. Transportation was.

Disembarkation

4 out of 5
Transportation was on time and quickly took us to the Miami airport.
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