Majesty of the Seas Cruise Review to Caribbean - Bahamas

Contributor Level: Purser

1 cruise (first)


Helpful Votes

1 out of 5

Worst customer service and worst cruise ever!!! do not sail with them!!

Sail Date: May 12, 2014

Reviewed: 3 years ago

Traveled As: Family (older children)

Room Type: Inside

I could not get on the cruise because they said I did not bring my I20. Before I go to the cruise I checked carefully on your website and it only told me to bring my passport and visa with multiple entries, which I did. I've saved my time and money for years to go to this cruise. I was really upset and did not get any refund from them. They never apologize. I am a travel agent and I am going to stop all of our tours with them. I'm also so disappointed of their customer service. I called for several times, the representatives were extremely rude and they could not solve my problem regarding the issue. They would refund or resechedule the trip for me. I would never sail with them because they just want to get your money and do not care about their customers at all! Do not cruise with them!!

Ship Quality
Food and Dining
Cabin / Stateroom
Service and Staff
Children's Programs
Onboard Activities
Destinations and Excursions


do not sail with them! they are horrible!!!

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