Wonderful cruise but terrible guest rela

Majesty of the Seas Cruise Review to Caribbean - Bahamas

Experience: 1 cruise (first)
Review: 1
Helpful Votes: 0

Overall Rating:

3 out of 5
Verified Review
3 Night Bahamas (Miami Roundtrip)
Sail Date: May 20, 2011
Ship: Majesty of the Seas
Cabin Type: Suite
Traveled As: Couple
Reviewed: 6 years ago

events and food are wonderful. House keeping was a dream and all employees wonderful EXCEPT guest relations. We went to close our account at the end of the trip before leaving. They told us to keep getting back in line because our card was not going thre (2hrs of this). Finally after the 3rd time I walked across to the ATM and just paid in cash from the same card they claimed was declined. After I got to the airport went to pay for my taxi and food and card was declined again. After calling the bank I find out all the times they claimed my card was declined it actually went threw. so my card was charge a extra $335.00. So for our 15 hr flight home we had no taxi service home and no drinks or beverages! If you go take cash only don't give a card number!

Food and Dining

5 out of 5


5 out of 5
Loved the comedy show

Children's Programs

5 out of 5

Service and Staff

5 out of 5
This rating is not for Guest Relations Section

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
3 out of 5
Too many benches almost looked to commercial instead of a luxery, also jet ski's were over $100 for 2 people that I feel was entirely to much.
Don't Miss: do the hiking trail so beautiful
1 out of 5
The island I feel is a big trash dump. There was trash everywhere and alot of poor/home less. Something I didn't want to experience while on a honeymoon. EVERY car was damaged there from the roads being so small nobody had a decent looking car.
Don't Miss: Love the dresses at the stores on the sides of the roads

Pros: events during cruise

Cons: 2 hr wait with guest services and 3 xs wrong bank account charges from their mistake

Recommends Majesty of the Seas? No.

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