don't have them pick you up at airport--they don't. We paid 105.00 for a taxi with this doozy. 2. Engine failure on majestic common 3. boarding 3 1/2 hours!! 4.Short changed us on koala sanctuary which was the reason we did this cruise. 5. french restaurant is a health hazard--and zero ambience ---it was a open bar area converted to be a french restaurant with ZERO walls or french feel. Majestic prinesss is a big mistake
Embarkation
1 out of 5
3 1/2 hours of standing---worse I have ever had!!
Ship experiences
Food and Dining
3 out of 5
Food good except french restaurant---terrible---salad was not edible, meat overcooked, no bernaise sauce. totally disgusting.Buffet small and horrible, Steak and chinese restaurants awesome
Onboard Activities
3 out of 5
ok--the usual
Entertainment
3 out of 5
cancelled 1 show---we had a engine go out and yep this engine issue happened on prior cruise according to other passengers!!
Service and Staff
3 out of 5
everyone passed the blame on problems on to someone else---while waiting 3 1/2 hrs to board (we had a suite also) we were told green lane means nothing, suites mean nothing---yet others tell you something totally different
Ship Quality
5 out of 5
Cabin / Stateroom
5 out of 5
comfortable bed, 2 tv, couch -clean, quite
Ship tip
watch excursion times and descriptions---not accurate, transportation is a disaster
lone pine koala was listed as 5 hours---we got in late due to engine problems so left at 11AM then drove downtown for 2 LONG hours seeing every stinking building, stopped 1 time for 1/2 hr which was total waste of time so finally spent 1 hr 40 min seeing lone pine---unable to hold koalas by then and all other animals were overfed by 4 other buses that were there before us. Traveled 23 hrs to hold a koala and PRINCESS cruises ripped us off--there discription doesn't have this bus sitting listed-Please note we did the exact cruise and excursions in 2019 on ruby and it was the best time we ever had. Totally ripped off and will never ever use princess again on this horrible disgusting bus trip minus koalas.(please note: lone pine is awesome but you want more than 1 h4 0 min to see it)
Were you not told Willis Island is a sail by?
Sounds like you’ve had an absolutely awful time of it.
We were on the cruise before you LA to Sydney and the delays in you embarking (& us disembarking on the 20th) were largely because passengers getting off with incomplete immigration cards and bringing prohibited food ashore. We were 2 hrs late in getting off as a result of people not listening or thinking they’re above the border requirements coming into Australia.
Hopefully the weather was at some point kind given then amount of rain we’ve had.
I'd be disappointed too if I'd traveled all that way and didn't get to hold a koala! We were on this ship in June for an Alaska Cruise, and we really enjoyed it. Sorry your experience was not as good.
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