Princess Has Always Been Organized. Not This Time.

Majestic Princess Cruise Review to South Pacific - Australia

Cruises: 7+ cruises
Reviews: 10
Helpful Votes: 267

Overall rating:

3.5 out of 5
Verified Review
Majestic Princess

11 Night Queensland (Sydney Roundtrip)

Sail date: October 20, 2022

Ship: Majestic Princess

Cabin type: Balcony

Cabin number: C710

Traveled as: Couple

Reviewed: 2 years ago

Review summary

We were disappointed with the disorganization of embarkation and the excursions. On the following cruise, the curtain still was not fixed and three of our excursions were cancelled.

Embarkation

1 out of 5
We had a time to embark. We showed up at that time. The line was extremely long. We were able to drop off our luggage. After waiting in line over an hour. When we got to the front, a Princess rel told us to come back in about an hour and fifteen minutes. We went and had lunch, that should have been on board. When we came back, the line was even longer. We went to the front of the line and told us to go to the end of the line. I was livid. But my wife waited for a different rep, explained our story, and she let us in.

Ship experiences

Food and Dining

5 out of 5
The service is always excellent

Onboard Activities

4 out of 5
Tricia, fitness center, games, deck parties.

Entertainment

2 out of 5
We only had one production show. The curtain broke and nothing else could be done on stage. One comedian was poor. Everything else was fine.

Service and Staff

5 out of 5
They are always excellent. Our wait staff, Sam and Anas were outstanding.

Ship Quality

5 out of 5
I wish the Promenade Deck 7 was better. It is extremely narrow fro a way on midship for walking.

Cabin / Stateroom

5 out of 5
Our cabin was excellent. A lot of storage. A variety of TV which we do not get on Royal.

Ports of call

Sydney, Australia

2 out of 5

Airlie Beach, Queensland, Australia

5 out of 5

Yorkey's Knob (Cairns), Australia

1 out of 5
Although we left our cabin as soon as the captain made the announcement to disembark, the line was back to Princess Live. We stayed in line until we reached the busses. When we asked which bus was ours, we were told Blue 3. There was no Blue 3. We later found that others had boarded the bus from a different, much cheaper tour and the bus left. The person loading the bus apparently did not read the tickets. We were put on another tour. The only thing similar to ours was the glow worms. We got our money back. But we do not think we will be back to Australia,had done a great deal of research and did not get what we had planned.

Port Douglas, Australia

3 out of 5
We thought we would be able to move around on the catamaran. It was full. If you moved, which was difficult, you lost your place.

Cruise Willis Island, Australia

1 out of 5

Brisbane, Australia

1 out of 5

Disembarkation

1 out of 5
We were on back to back cruises. So this does not not apply.
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4 Comments

perthgirl    2 years ago

Sorry to hear you had problems on your cruise. We were wondering if you can remember the name of the Cruise Director on your cruise.

Gwbigdog    2 years ago

Oops sorry 😞 thanks

javawoody    2 years ago

Sorry this happened

AuntPinkie    2 years ago

Sorry you were disappointed.

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