Shoulda Picked Royal Caribbean…

Majestic Princess Cruise Review

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 28

Overall rating:

3.1 out of 5
Verified Review
Majestic Princess

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: December 11, 2021

Ship: Majestic Princess

Cabin type: Balcony

Cabin number: B738

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Great ports but wrong cruise line with horrible ship that was just launched in 2017 so it’s super disappointing but Mexico was great.

Embarkation

4 out of 5
Fast and easy, one of the better parts of this trip.

Ship experiences

Food and Dining

2 out of 5
Food was horrible and ruined the cruise. Food service staff was just as bad which was extremely surprising for Princess. We won’t be sailing with Princess for a while.

Alfredo's Pizzeria

4 out of 5

Alfredo’s was hands down the best part and only good food on this cruise ship. We ate there every day and after terrible main dining room and specialty dining dinners.

International Café

1 out of 5

They made coffee with Hershey’s syrup and old espresso hahaha. This was truly hilarious and tasted disgusting. Also costed money. 🤣

Allegro Dining Room

1 out of 5

Horrible. Disgusting. Dark and gloomy. Engines rumbling. Staff asleep and careless. Food old and cooked incorrectly on every attempt. We had a waiter named Sergio that was truly terrible.

Harmony

1 out of 5

Got our money back because this was microwave food with no flavor and steaming slopppy mush. It was funny actually. And the manager of the restaurant told me I was wrong and that chicken bites were supposed to be tough because they are smaller. LOL. Holy crap this ship was bad. Needless to say we booked Royal Caribbean for Dec 2022.

Concerto Dining Room

3 out of 5

Bad food again but better staff and service that made it fun.

Onboard Activities

1 out of 5
What activities? Trivia? Lol. Princess is about food and service and this ship has neither.

Entertainment

4 out of 5
Comedians and performers were good and the shows were as expected, nice surprise.

Service and Staff

2 out of 5
Mostly bad, a couple good. Overall it felt like a ship where no one wanted to be there and they knew the quality of what they were doing was bad and it irritated them.

Ship Quality

3 out of 5
The Princess Medallion is pretty cool and makes things easy.

Cabin / Stateroom

4 out of 5
Room was nice, aft cabin balcony was very large.

Ship tip

Book a different ship or cruise line.

Ports of call

Puerto Vallarta, Mexico

5 out of 5
Gorgeous scenery and incredible shopping. Loved this port.

Cabo San Lucas, Mexico

5 out of 5
Took the most amazing snorkeling excursion.

Mazatlan, Mexico

3 out of 5
It was pretty to look at from the ship but nothing interesting on shore just industrial.

San Pedro (Los Angeles), California

1 out of 5

Traveler Photos

Was this review helpful? 28

11 Comments

stacy1231    2 years ago

Our party of four was excited to try all 3 dining options with the service charge. I have to agree “Harmony” was the worst food experience we have had on our four cruises with Princess. We also demanded our money back. We are going on the Regal this fall and would like to try the Italian option. I hope it goes well. Don’t hold it against Princess, they have some wonderful options available. The international cafe was great!

1960cruiser    2 years ago

Its obvious you were expecting something you were not entitled to and you are now berating the cruise line that said "no" to you. I just disembarked the ship and the were great and always saying hello or asking if I needed something. As far as the food is concerned, perhaps its wasn't cooked the way you would cook it, not that it was cooked improperly. Although I did not care for some of the food selections that were offered, that does not mean it was bad food. Perhaps PCL isn't the cruise line for you and on my 3 upcoming Princess cruises, it looks like I won't be having to listen to someone complain, complain, complain about everything. Although PCL isn't perfect, they aren't as bad as you have made them sound.

bagzlady    2 years ago

Thanks for the review. Hopefully, they'll get it together.

DaneAmi92    2 years ago

@Willwork4cruz - Unfortunately objectively the food was bad and the whole ship was buzzing about it. Anyone claiming otherwise simply wasn’t on this ship. Alfredo’s pizzeria was amazing, possibly best pizza we have ever had land or sea. The beef and seafood at the main dining and specialty restaurants was cooked improperly and the meat was bad as in old or prepared incorrectly. Nothing subjective about it, seafood was fishy and gross and I love seafood so I don’t mind fishy but this was disgusting. And my experience does match up with the OVERALL reviews of this ship which is bad food and sub par service.

javawoody    2 years ago

Sorry the cruise didn’t meet expectations

izrgreen    2 years ago

Sorry about all of the disappointments.

cruising2004    2 years ago

Thank you for sharing your cruising experience.

willwork4cruz    2 years ago

Thanks for the review. Food is very subjective of course. I just read four other reviews from people who were on the ship with you. They all raved about the food and service. What was it about the food that you didn't like?

AuntPinkie    2 years ago

Sorry this cruise didn’t meet your expectations. Appreciate your feedback.

DaneAmi92    2 years ago

Everyone on our ship complained about the same horrible microwave quality of food. I’m 29 and just booked my 6th cruise, so I’m pretty sure I enjoy cruising. Just not with low budget companies like Princess/Carnival. I booked Royal Caribbean for Dec 2022

Gwbigdog    2 years ago

We did not experience your negative ratings of cruising, food. Or fun in our Majestic cruise to the same locals. Sorry this did not meet your expectations. Maybe cruising is not your type of vacation.

Other reviews of this sailing