Princess really needs to nail the food experience as it is seriously lacking. who is testing their product? Answer, no one. Entertainment needs attention as well. I've seen so much better at sea.
Embarkation
4 out of 5
Excellent, very quick. The assigned times should be permanently adopted.
Ship experiences
Food and Dining
3 out of 5
The main dining room, Allegro, had some excellent courses and was the best dining experience on the ship. The Crown Grill was meh, with a bizarre waiter, rushed experience, poorly executed lobster, and an overall feeling of the need to cancel our second reservation. Harmony was a similar miss the mark experience with a good start but a huge wait to get our entrees. Apologies from the waiter in a half full venue did not appease. On the Lido deck the Noodle venue ,Chopsticks, lacked any culinary craft. It was bland, unimaginative, and consistent. The Lobster Bar is really a burger and hotdog joint and could not present a decent hamburger or hot fries to save their life. And the buffet, wow, if it is a hot dish, well, roll the dice. Half of the hot items are truly awful, held way too long or not even warm- go figure. 4/5's of the buffet was not in use the entire journey. The International Cafe was a bright spot, consistent, quick, fresh, and good.
Onboard Activities
3 out of 5
Standard gym for this class of Princess ship- adequate but really an afterthought to the design as it's a hallway where folks wander through. in covid times not the best. This iteration of the ship has one indoor and one outdoor pool. The indoor pool and surrounding space gives you that chlorine experience. The outdoor pool is mid sized and lovely. Lots of hot tubs. Attentive staff. Went by the mini golf- a joke.
Entertainment
2 out of 5
Below average. Low energy.
Service and Staff
5 out of 5
Staff was without exception excellent in attentiveness and attitude. Pleasant smiles and greetings with every passing and interaction. They were genuine and appreciative. Wonderful staff everywhere.
Ship Quality
4 out of 5
Ship design is good for the assumed goals of the designers. Could use a few more public spaces such as small bars and small fresh well executed food options.
The ship was immaculate and spotless. I never say one empty glass or napkin lying about. The public spaces are tastefully designed and decorated. It is a beautiful ship.
Cabin / Stateroom
4 out of 5
Large room, small balcony, plenty of storage, comfortable bed, uncomfortable couch. A bit staid in decor -a la Princess.
Ship tip
If you want a mellow, pleasant, not too exciting experience...Majestic.
We were also on the cruise. Glad we didn’t do the speciality restaurants. We really liked MDR nothing we had was bad, everything was pretty good + above and the staff very relaxed and attentive.
The buffet on the other hand… wow it was like we were on a different ship! Not a good buffet, edible but nothing special- even during a Christmas cruise.
Agree the ship was spotless, very pretty ship.
The activity staff were freaking hilarious. Too bad they only came out at night! Evening entertainment was pretty compared to Celebrity. Daytime activities Celebrity wins though.
I’m okay eating every meal in the MDR so we’d definitely princess again, but clean up that buffet!
Totally agree with the food. Princess pre covid was great. Late September on the Grand, same experience you just had. Hopefully they will get it back together and soon. Going out again in March, I will let you all know afterwards. Still love Princess, just want the food they had me accustomed too. Happy Cruising All.
Perhaps the food issue is due to supply...they are not feeding as many people so they may have to be buying from different places than their regular suppliers thrn also for entertainment they have to keep staff safe or may not have been able to get back some long time staff...everything is in flux right now
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