Compared to previous cruises with Holland America, this cruise was very poor.

Maasdam Cruise Review to Caribbean - Southern


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 5

Overall Rating:

2.0 out of 5
14 Night Southern Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: March 28, 2014
Cabin Type: Oceanview
Cabin Number: 833
Traveled As: Couple
Reviewed: 3 years ago

Cuts in crew and activities was very prominent.  Dining room standards were not as high as previously experienced.  Show entertainment was deplorable.  A lady ventriloquist one evening was more suitable to a child's birthday party.  While cuts had been made (to keep the company profitable) Holland America expected the same gratuities.

Ports of call were vey good and interesting.  Generally food was less interesting, and not served very well.  Too few staff, working at more speed to get the job done.

Food and Dining

3 out of 5

Entertainment

1 out of 5

Children's Programs

Not applicable to this cruise.

Service and Staff

3 out of 5

Ship Quality

3 out of 5
The ship needs upgrading

Cabin / Stateroom

3 out of 5

Ship Tip

The dining room for breakfast was not very good. Long waits so people would go to the lido buffet which was always crowded. The staff did their best under the circumstances but management have taken a dive in there efforts to cut corners. Once Holland America was like floating Hilton. It is now

3 out of 5
Expensive port.
5 out of 5
Typical Carribean
3 out of 5
Sadly our stay came on a Sunday when most thins were closed.
5 out of 5
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