Maasdam Cruise Review to Caribbean - Southern

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Votes
5

2 out of 5

Compared to previous cruises with Holland America, this cruise was very poor.

Sail Date: March 28, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Oceanview

Cuts in crew and activities was very prominent.  Dining room standards were not as high as previously experienced.  Show entertainment was deplorable.  A lady ventriloquist one evening was more suitable to a child's birthday party.  While cuts had been made (to keep the company profitable) Holland America expected the same gratuities.

Ports of call were vey good and interesting.  Generally food was less interesting, and not served very well.  Too few staff, working at more speed to get the job done.

Ship Quality
The ship needs upgrading
Food and Dining
Cabin / Stateroom
Service and Staff
Entertainment
Children's Programs Not applicable to this cruise.
Destinations and Excursions

Tip

The dining room for breakfast was not very good. Long waits so people would go to the lido buffet which was always crowded. The staff did their best under the circumstances but management have taken a dive in there efforts to cut corners. Once Holland America was like floating Hilton. It is now



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