Overall family had a great time. Something for everyone to do. Food was good. Enjoyed excursions by lines were too long. I’d maybe focus more on customer than sales.
Embarkation
4 out of 5
Would better to receive more info ahead or arriving to ship, especially for The Key purchasers
Ship experiences
Food and Dining
3 out of 5
Met expectations. Food was good, coffee was terrible. Got better service in main dining room than Chops.
Onboard Activities
3 out of 5
Met expectations. Hot tubs not very warm, spin bikes very dated in gym.
Entertainment
3 out of 5
Met expectations. Shows that I saw were pretty good. Didn’t go to main show due to excessive fee. Would have liked a naturalist to talk about different stops and areas (Disney has this)
Children's Programs
5 out of 5
Teens were happy and entertained
Service and Staff
4 out of 5
Stewart and waiters did a great job. Too pushy on sales. Didn’t like when staff would seem to be asking for feedback on ship or food and then try to sell something
Too much waiting for excursion. Excursion didn’t go war from ships, not a good snorkeling area, catamaran poorly maintained. Sail to short, not really sail ride, just short transport to snorkeling.
The show did not charge you any money. On the app unfortunately it said there was a charge. I reported it when I cruised obviously they never fixed the problem
We sale on the oasis class ships now there are so much to do on the ship that we never take excursions sometimes we just get off the ship for a while and explore the island ourselves and walk around town keep on cruising I love the curves
Glad you enjoyed most of it. It sounds like you might have booked the excursions through the ship. Independent excursions will almost always be cheaper, less crowded, last longer and be more organized than excursions through the ship based on our experience
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