Liberty of the Seas Reviews

1863 reviews




Contributor Level: Purser
5 out of 5

Great First Cruise!

Verified Review
/
Sail Date: / Traveled As: Singles/Friends
Great first cruise. The staff worked so hard and were always so nice. The guest services were amazing and were able to change us from an interior stateroom to a handicap accessible which was previously in available prior to sailing. There were cancellations on our cruise from the hurricane. Wonderful experience!

Read more

Was this review helpful? 5
Contributor Level: Purser
5 out of 5

RC Liberty Western Carib

Verified Review
/
Sail Date: / Traveled As: Couple
Overall a good trip. Some things can be improved. The ice show is first come setting. Get there early and elbow for a good seat or wait until the second day. Don't trust advertised prices.

Read more

Was this review helpful?
Contributor Level: Purser
5 out of 5

Nice trip

Verified Review
/
Sail Date: / Traveled As: Family (young children)
I would recommend it to any one, there were a lot of shows, soo much activities and activities on the islands. Staff members very nice, food was good, they had the formal dinning experience so that was nice.

Read more

Was this review helpful? 4
Contributor Level: Purser
4 out of 5

Good Vacation - Entertainment needs improved

Verified Review
/
Sail Date: / Traveled As: Family (older children)
This is a pretty good cruise, and I would sail again if they can figure out how to bridge some of the gaps in the entertainment. We just had too many boring evenings waiting for things to do. I'm telling you we searched out cruise compass top to bottom to find entertainment and unless you wanted to blow money in the way to tight casino there weren't many options. There also aren't enough seats in the entertainment areas where they hold things. This ships was not at capacity when we cruised. I have to say I would hate to see it on an at capacity week - i bet it is very crowded. The service was great and so was the food/beverage.

Read more

Was this review helpful?
Contributor Level: Purser
5 out of 5

Great cruise

Verified Review
/
Sail Date: / Traveled As: Couple
Great cruise but RCCL overloaded the boat with all the extra new cabins that replaced entertainment facilities. This overloading caused backups at buffets, too few tables to eat, not enough seats in theaters and reducing shows was a disappointment.

Read more

Was this review helpful?
Contributor Level: Purser
4 out of 5

Dodging Hurricanes!

Verified Review
/
Sail Date: / Traveled As: Couple
We were sailing the week after Harvey and the week of Irma so a little nervous with all the hurricane reports. Our Capt kept us updated and it was smooth sailing for us. Liberty is a beautiful ship and easy to explore. The food was very good and the entertainment excellent. We will sail on this ship again.

Read more

Was this review helpful?
Contributor Level: Deck Hand
1 out of 5

A trip that never happened

Verified Review
/
Sail Date: / Traveled As: Large Group
See embarkation. I would appreciate a call from regarding this. Someone did contact me about what the cruiseline is offering for our inconvenience. Unfortunately we were still in floods when the person called and had minimal phone battery.

Read more

Was this review helpful?
Contributor Level: Purser
1 out of 5

Hurricane Harvey

Verified Review
/
Sail Date: / Traveled As: Couple
Since this was to be our first cruise, we obviously aren't happy it was cancelled. BUT that wasn't RCIs fault, what was their fault was lack of communication about when the ship would arrive, how to get our refunds, lack of customer service when calling in, etc.

Read more

Was this review helpful? 4
Contributor Level: Purser
4 out of 5

Best Mediocore Family Trip

Verified Review
/
Sail Date: / Traveled As: Family (older children)
The original 7 day cruise was ok. We had been to Cozumel before and knew what to expect there. Roatan was amazing. Costa Maya was dirty and the beach had dogs and cats wondering around along with bottle caps in the ocean. Our cruise was extended and diverted to Miami because of Hurricane Harvey and I felt overall a multi Billion dollar company could have provided more. The ship already has upcharges which I hate, but come on discounting internet by 50% due to a hurricane, give me a break. I know they are not obligated to do anything, but this was one ship in their fleet that was impacted and they could have really stepped up and offered some concessions like help with airfare or waiving upcharges at restaurants for those who stayed on board. The "all inclusive" appearance of cruises is not worth what you pay for.

Read more

Was this review helpful? 1
Contributor Level: Purser
5 out of 5

Great Cruise...Royal Caribbean was great.

Verified Review
/
Sail Date: / Traveled As: Couple
Great Cruise...Royal Caribbean was great. Could not get back into Galveston on the 27th August 2017 due to Hurrican Harey. Diverted to Miami for additional Fuel and Food...spent another 5 nights on the ship. Crew took care of everyone on board the ship.

Read more

Was this review helpful? 25
Contributor Level: Purser
5 out of 5

The Royal Caribbean team is doing their best to assist the customers when the ship could not land the Galveston port on August 27.

Verified Review
/
Sail Date: / Traveled As: Couple
This is the first time with Royal Caribbean cruise. We really enjoy our cruise. Even we encountered the Hurricane Harvey and could not land on the Galveston as planned. The ship redirected to Miami and let us get off the ship and returned to home safely. The guest service worked very hard to assist all of guests for their needs such as booking flight, answering various questioned about returning home. The cruise provided us 30 minutes free internet service per day and free ship to shore phone call. The captain James held several captain corners to keep us informed about the ship direction and answered questions. I believe the Royal Caribbean provided us with excellent service during this difficult time. They tried to calm down all of passengers during this chaotic situation. On Monday (8/28) 5:30pm, they had captain cocktail with all crew officer and captain James to have a good time together in the Promenade (5th floor). On 8/29, the CEO welcomed us in the air when the ship arrived on Miami port. It really cheers us up.

Read more

Was this review helpful? 27
Contributor Level: Purser
4 out of 5

9 Day Cruise

Verified Review
/
Sail Date: / Traveled As: Family (older children)
It was a good cruise - but RC caused me to miss 3 critical business work days - is there anything the company can do to compensate? I dont want credit off future travel as it will be awhile before our next cruise. Thanks.

Read more

Was this review helpful?
Contributor Level: Purser
5 out of 5

LOTS has lots to do - amazing ship

Verified Review
/
Sail Date: / Traveled As: Family (older children)
Loved the ship and the ports and would love to go again. The ships had everything: casual dining, great fine dining, coffee shop, pub, several night club areas all with great entertainment. The dance shows was very well done with good choreography, great costumes and excellent dancers and singers. The ice show was awesome (saw it twice). Pool areas were clean and relaxing. Room was kept clean and was big enough. Formal dining area was elegant and quiet with grate service and food. No negatives.

Read more

Was this review helpful? 5
Contributor Level: Purser
4 out of 5

Impressions from first-time cruisers

Verified Review
/
Sail Date: / Traveled As: Couple
Overall, my husband and I enjoyed our first cruise, experiencing some pros and cons. We will definitely cruise again...but will be selective of the number of people on board and the time of year we travel. We will continue to weigh all the additional costs involved and compare them to other means of travel. The service and entertainment were outstanding!

Read more

Was this review helpful? 3
Contributor Level: Purser
5 out of 5

Incredible experience

Verified Review
/
Sail Date: / Traveled As: Couple
It was a spectacular cruise with great staff, amazing dining experiences, lots of activities, a beautiful top deck full of pools and entertainment, and great excursion experiences.

Read more

Was this review helpful? 3
Contributor Level: Deck Hand
5 out of 5

Fun on the seas.

Verified Review
/
Sail Date: / Traveled As: Couple
We enjoyed the ports and also the days at sea. Our granddaughter really enjoyed the Living Room and the activities there. The staff was particularly kind and thoughtful..

Read more

Was this review helpful? 3
Contributor Level: Purser
5 out of 5

Nice Ship

Verified Review
/
Sail Date: / Traveled As: Family (older children)
Great cruise. Itinerary is mediocre but the ship makes up for it. Bring sunblock and go to stingray city and turtle farm in Grand Cayman. Snorkel or dive in Cozumel.

Read more

Was this review helpful? 3
Contributor Level: Deck Hand
4 out of 5

Very smooth process

Verified Review
/
Sail Date: / Traveled As: Family (young children)
I will never take royal again ... they closed up shop to early on everything . At times we couldn't even find something to drink or eat. Shows were scarce .... one a night but then did repeats.

Read more

Was this review helpful?
Contributor Level: Deck Hand
4 out of 5

Awesome cruise

Verified Review
/
Sail Date: / Traveled As: Family (young children)
The kids had an awesome time at the kids club! The pools were too crowded were you couldn't move. The kids water play was great and had a great time. The room was nice and Charles did a great job.

Read more

Was this review helpful?

*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.