What happened to Holland America?

Koningsdam Cruise Review to Europe - Northern Europe

Cruises: 7+ cruises
Review: 1
Helpful Votes: 35

Overall rating:

3.8 out of 5
Verified Review

14 Night Northern Isles (Amsterdam Roundtrip)

Sail date: August 06, 2017

Ship: Koningsdam

Cabin type: Suite

Cabin number: 7093

Traveled as: Family (older children)

Reviewed: 4 years ago

Review summary

The cruise is what my husband, daughter and I made it. Cruise director did not do anything that helped us in planning events or entertainment. Without our own input it would have been a pretty boring cruise.


4 out of 5
Amsterdam has not been seeing off cruise ships for as long as the Florida ports, so, embarkation in Amsterdam is a bit more unorganized. The embarkation staff will find that they may have to be a bit more strict to manage all the confusion.

Ship experiences

Food and Dining

4 out of 5
The food during the first two weeks of the cruise was wonderful with many choices and good quality choices. On the third week of the cruise, when many 7 day cruisers had joined the ship, the food quality and choices went way down. Too many fish and chips and chicken meals. Even the main dining room was not as good. The specialty restaurants are recommended in these situations.

Onboard Activities

1 out of 5
Movies on deck. Ugh!! No library. Ugh!! Only comedians and magicians in the evening, Ugh!! Awful.


1 out of 5
See above

Service and Staff

5 out of 5
Cabin stewards were terrific. Main desk was excellent. Food service staff were very good. Excursion staff were very helpful.

Ship Quality

4 out of 5
Ship was clean but much prefer the design of the former Holland America ships.

Cabin / Stateroom

4 out of 5
The only complaint in regards to the cabin: the carpet needed a shampoo. It was dirty. Everything else was clean. Problems we had in the bathroom were immediately addressed by the plumber, twice. The cabin was a very good size with lots of storage. The balcony was narrower than on other ships.

Ship tip

If you love the former Holland America ships, for example the Amsterdam, you will not like this ship. With many noisy children the first two weeks was closer to a Carnival ship than a Holland America ship. We will not sail on this ship again as we are in the older age group and do like some peace and quiet on our cruises.

Ports of call

Amsterdam, Netherlands

5 out of 5
Excellent. Good excursions. Don't miss a canal cruise. Anne Frank house a good visit too.

Edinburgh, Scotland

5 out of 5
Terrific. If during the Festival with the Tattoo, even better. Great excursions in and around Edinburgh. At the port of South Queensferry a good number of eateries, all with very good food.

Invergordon (Inverness & Loch Ness), Scotland

5 out of 5
Quaint, with a huge Scottish gift shop with very reasonable Scottish items. A small tea room with good soup. Two grocery stores for Scottish groceries. A post office. A pharmacy.

Reykjavik, Iceland

5 out of 5
The Blue Lagoon is worth a visit. Our other excursion was cancelled because we arrived late because of a storm the previous night.

Isafjordur, Iceland

1 out of 5
Not welcoming

Akureyri, Iceland

1 out of 5
Not welcoming

Alesund, Norway

5 out of 5
Loved this port. Don't miss walking around before or after your excursion.

Bergen, Norway

5 out of 5
The fish market is not to be missed. Choose your fresh fish and they will cook it to order. At a very pleasant harbor.

Flaam, Norway

5 out of 5
Be sure to take an excursion that includes the Flam railway and a lunch at Fletchers Hotel in Voss. Superb.

Stavanger, Norway

4 out of 5
WE used the hop on hop off bus to see the city and it worked well.

Kristiansand, Norway

4 out of 5
It rained so we took the road train around town and it was very good. Lots of shops.

Oslo, Norway

5 out of 5
Ship was docked right next to the castle/fortress and near everything. Wonderful sidewalk cafes and the Nobel Peace building and fish market right in the middle of the city. Easy walking.


5 out of 5
Fastest and easiest disembarkation of any cruise. From cabin to off with luggage in 30 minutes.
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