Nice family trip

Item: Jewel of the Seas
Rating: 3.8
Author: Joelalexis

Jewel of the Seas Cruise Review to Caribbean - Southern

Joelalexis

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 9

Overall rating:

3.8 out of 5

Verified Review

7 Night Southern Caribbean (San Juan Roundtrip)

Sail date: January 06, 2024

Ship: Jewel of the Seas

Cabin type: Balcony

Cabin number: 9588

Traveled as: Large Group

Reviewed: 4 months ago

Review summary

We were a party of 10. We had a blast as the main reason for the cruise is being together and have fun. Menu in restaurants should vary and cruise need to work on having comfortable beds for everyone, as the bed for the kids were actually a mattress on the floor. They also need to have a playground that families with kids can go have fun with the kids.

Embarkation

4 out of 5

We had to show the ticket like seven times.

Ship experiences

Food and Dining

4 out of 5

Buffet after the third day was always the same food. No variety.

Onboard Activities

2 out of 5

Small ship so less activities.

Entertainment

4 out of 5

We enjoyed the available entertainment

Children's Programs

1 out of 5

As Royal Caribbean being targeted for families, it doesnt have a playground where parents can go have fun with kids. Only playground is indoors and you cannot go play with your kids, you have to leave them alone and pay for it. I dont want to leave my kids alone, I want to spend time with them. The slide and kids pool area closes from 12-2, which is the time kids are still awaken as at 2pm they take a nap, so we couldnt enjoy that.

Service and Staff

5 out of 5

Specially Jorge Bozada. Incredible service.

Ship Quality

4 out of 5

We found in the buffet area some plates with some dirt

Cabin / Stateroom

4 out of 5

Although categorized as spacious, it was quite small. Bed was kind of hard and kids bed was actually a mattress on the floor very unconfortable. I think Royal Caribbean need to fix that.