Jewel of the Seas Cruise Review to Caribbean - Southern

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5

Disappointing cruise

Sail Date: March 27, 2016

Reviewed: 1 year ago

Traveled As: Singles/Friends

Room Type: Balcony

I cruised the week before the Jewel went into dry dock.  Almost all services went downhill all week.  We were never able to get in touch with our room steward.  The Windjammer customer service was very poor.  I have been saying for years that there should be someone patrolling the pool area since parents can't seem to do it.  Guest Services was outstanding.  All in all our experience was less than average.

Cabin / Stateroom
I have never been in such a tiny room!!!!
Embarkation and Disembarkation
Ship Quality
Definitely needed to go to dry dock and get revamped.
Destinations and Excursions
Onboard Activities
Children's Programs
Had nothing to do with children's programs
Service and Staff
Food and Dining

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