Disappointing cruise

Jewel of the Seas Cruise Review to Caribbean - Southern

Experience: 7+ cruises
Review: 1
Helpful Votes: 16

Overall Rating:

3 out of 5
Verified Review
Southern Caribbean Holiday
Sail Date: March 27, 2016
Ship: Jewel of the Seas
Cabin Type: Balcony
Cabin Number: 7030
Traveled As: Singles/Friends
Reviewed: 2 years ago

I cruised the week before the Jewel went into dry dock.  Almost all services went downhill all week.  We were never able to get in touch with our room steward.  The Windjammer customer service was very poor.  I have been saying for years that there should be someone patrolling the pool area since parents can't seem to do it.  Guest Services was outstanding.  All in all our experience was less than average.

Food and Dining

5 out of 5

Onboard Activities

3 out of 5


5 out of 5

Children's Programs

3 out of 5
Had nothing to do with children's programs

Service and Staff

3 out of 5

Ship Quality

3 out of 5
Definitely needed to go to dry dock and get revamped.

Cabin / Stateroom

3 out of 5
I have never been in such a tiny room!!!!
3 out of 5
5 out of 5
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