Loved he Ports of Call but Ship need update
Jewel of the Seas Cruise Review to Coastal - West Coast
6 Night Pacific Coastal Northbound (San Diego To Vancouver)
Sail date: May 16, 2015
Ship: Jewel of the Seas
Cabin type: Oceanview
Cabin number: 4504
Traveled as: Singles/Friends
Reviewed: 9 years ago
Review summary
Loved the ports of call on this cruise, but halls of ship smelled musty and room was not cleaned when we arrived. Boarding process was slowed by long lines. San Diego is not a regular stop. This was a repositioning stop. We were told by other passengers, that many of the crew members had left ship in San Diego for other assignment and so we had many new crew members. I think this was the reason the room was not as clean (very dusty and obvious not dusted for days), the staff not as friendly, and the food not as good as on other RCL cruises we have taken. Sailing was smooth and boarding and unboarding were smooth at other ports. We did have engine problems in San Francisco which delayed getting to next port by 6 hours and many of the excursions were cancelled. Money was refunded for cancelled excursions and some were added, but it was a trip interruption. We had not sailed RCL for sometime and were disappointed it was not as good as we had remembered.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
The solarium was great on this trip as the weather was cool and breezy so it was the perfect place to go and veg out, play cards etc.
Ports of call
Vancouver (Canada Place), British Columbia