Good but not great

Island Princess Cruise Review to Panama Canal, Central America

Cruises: 7+ cruises
Review: 1
Helpful Votes: 14

Overall rating:

3 out of 5
Verified Review
Island Princess

10 Night Panama Canal With Costa Rica & Caribbean (Ft. Lauderdale Roundtrip)

Sail date: October 11, 2018

Ship: Island Princess

Cabin type: Suite

Cabin number: C220

Traveled as: Couple

Reviewed: 2 years ago

Review summary

This was our fifth cruise on Princess. We were very disappointed with their service particularly in the dining room. When boarding I was told I could buy the premium beverage package on the first or second day. When I went to purchase it on the second day, I was told the employee told me incorrectly and they refused to sell it to me. I tallied my expenditures for beverages and It cost me an extra $150 over the cost of the package. All they could say is "we are sorry". They should have made the exception since I was mislead.

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5

Crooners Martini Bar

5 out of 5

This venue was great. Excellent service especially by Rusty.

Onboard Activities

2 out of 5

Entertainment

2 out of 5

Service and Staff

1 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

They do not back up their staff making mistakes.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

4 out of 5

Falmouth, Jamaica

2 out of 5

Cartagena, Colombia

4 out of 5

Panama Canal (Cruise Into Canal)

5 out of 5

Colon, Panama

2 out of 5

Puerto Limon, Costa Rica

2 out of 5

George Town, Grand Cayman

4 out of 5

Disembarkation

5 out of 5
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