Great itinerary, on board experience could have been a lot better.

Island Princess Cruise Review to Panama Canal, Central America

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 18

Overall rating:

3.9 out of 5
Island Princess

10 Night Panama Canal With Costa Rica & Caribbean (Ft. Lauderdale Roundtrip)

Sail date: October 11, 2018

Ship: Island Princess

Traveled as: Couple

Reviewed: 2 years ago

Review summary

There should be an adults-only area on the ship. They let kids into the Lotus Pool area, where they run around yelling and getting in the hot tubs. Nowhere for adults to go and just relax other than their cabin.

Embarkation

5 out of 5

Ship experiences

Food and Dining

2 out of 5
Specialty restaurants pretty good. Main dining room, the food was ok to good, but the service very poor. Had to ask the Head Waiter to get escargot on a second night, other cruises we just asked our waiter. Also, they would serve food and then take several minutes to bring condiments, salsa, etc. My wife had an Irish Coffee from the dessert menu one night, it showed up about 10 minutes after the rest of the table was served their dessert. Things like this at every meal. Waited almost 30 minutes for a glass of wine at the Crooner's Bar because the bartender was 'busy' talking to a guest about nothing. He only made one drink in 30 minutes. When we complained, he lied about doing paperwork. We watched him the entire time, he wasn't doing anything. We spoke with many other guests that were equally disappointed with the dining room service, including one man that this was his 34th Princess cruise and he said it was the worst he had ever experienced. It seemed the staff just didn't care about doing a proper job.

Onboard Activities

2 out of 5
Not much going on on sea days. A couple of wine tastings, but beyond that, just bingo and a few other boring things.

Entertainment

2 out of 5
The cruise director was awful. One night while we were in the Explorer's Lounge they were playing Country Western, and the place was packed, People dancing, singing along, having drinks. Everyone was having a great time. Then he came in, ended the music to play a stupid horse racing game out with cardboard horses and dice. The place was empty in less than 5 minutes.

Service and Staff

5 out of 5
Our room steward was excellent. If the rest of the waiters were half as good as he was it would have been a great cruise.

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5

Falmouth, Jamaica

5 out of 5

Cartagena, Colombia

5 out of 5

Panama Canal (Cruise Into Canal)

5 out of 5

Colon, Panama

3 out of 5

Puerto Limon, Costa Rica

5 out of 5

George Town, Grand Cayman

5 out of 5

Disembarkation

4 out of 5
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