Food sucked. Service and cleanliness not up to par

Island Princess Cruise Review to Panama Canal, Central America

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 10

Overall rating:

1 out of 5
Verified Review
Island Princess

Sail date: December 20, 2015

Ship: Island Princess

Cabin type: Balcony

Cabin number: A716

Traveled as: Couple

Reviewed: 8 years ago

Review summary

Food was terrible. The specialty restaurants were worse There was nor-virus on the boat which they did not tell us about for 3 days. The windows on the stateroom were dirty on the first day and were not cleaned. There was no entertainment to speak of. They had the crew try to do a show. lol  Days at sea with no entertainment or anything to do but  not try to stave from the bad food or get sick form the virus.  Do no eat the seafood!

Ship experiences

Food and Dining

1 out of 5
Terrible! No selection. same everyday. I think they recycle from the dinning room to the buffet the next day. Saw the same food recycled.

Onboard Activities

1 out of 5
What ? none

Entertainment

1 out of 5
None to speak off

Service and Staff

3 out of 5
Some staff saved the day

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Old design. TV was aimed improperly so you can not see when in bed. I reported twice but never got help. Glass door was dirty. Had to request a top sheet!!!

Ship tip

Be wary! Took two hours to get feed until we found a good server. She was a big improvement. Norvirus was on ship very quick but they did not tell us about it for three days. An honest employee told me when I asked what was going on

Ports of call

San Pedro (Los Angeles), California

5 out of 5

Cabo San Lucas, Mexico

3 out of 5
Nothing there

San Juan Del Sur, Nicaragua

1 out of 5
They would not let us off. After that many days at sea they should find a port that it is certain you can disembark

Puntarenas, Costa Rica

5 out of 5
Finally got some good food

Panama Canal Transit

5 out of 5
Amazing testament to American engineering

Cartagena, Colombia

5 out of 5
Very interesting place but not much time

George Town, Grand Cayman

3 out of 5
boring stop

Ft. Lauderdale (Port Everglades), Florida

5 out of 5
Great place! Lots of great food very clean
Was this review helpful? 10

4 Comments

sayitsimple    8 years ago

So, blame the messenger? Hard to be a  " Happy  Camper" when you are hungry for good food lol Amazing food? You cant take the smoked salmon that was on the buffet everyday and wrap it in rice and call that Sushi? If the food was so amazing where were the specialty restaurants empty ? Interesting that what was served for dinner was rehashed in some manner and on the buffet the next day. Entertainment? Repurposing the people that work in the art gallery to do shows is not quality entertainment. I was not alone with these complaints I spoke to many people who felt the same. Maybe these "happy campers" have some kind of ties to the cruise line?  I have had great food on Celebrity and acceptable food on Norwegian. Spend your cruise dollar elsewhere

sylmar    8 years ago

WOW. I have to say that I'm really surprise to see such a negative review. My husband and I have been on over 10 cruises. This was one of our favorite so far. I totally disagree about the food. The food was simply amazing and we always found lots of activities to do during sea days. The ship is an older ship but is still  very very nice. We absolutely loved spending the Holidays on this ship with lots of activities. I have to agree with Davonavo with so many complaints not much would satisfy them. Nor virus was on the ship but was very well controlled in a fast and effective way.

TeamDavonavo    8 years ago

I am often amazed when I see such negative comments. We had the opposite experience. We have cruised with several different cruise lines. All were good, but we like Princess the best. Sooo, we just scheduled our 5th trip with Princess. We find that most fellow passengers are happy and content. When someone has that many complaints, I would guess that not much would satisfy them. We prefer to cruise with the "happy campers"!!😀

noname111    8 years ago

Thank you for posting your review. It has been interesting to read different opinions of the same cruise.

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