Plus and Minus

Item: Insignia
Rating: 3.7
Author: ajchaset

Insignia Cruise Review to Caribbean

ajchaset

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 86

Overall rating:

3.7 out of 5

Verified Review

10 Night Caribbean Melody (Miami Roundtrip)

Sail date: December 18, 2019

Ship: Insignia

Cabin type: Balcony

Cabin number: 7106

Traveled as: Couple

Reviewed: 1 year ago

Review summary

We enjoy Oceania and have booked another cruise, but the size of this ship and the less than excellent service in the main dining room were in stark contrast to our earlier voyages.

Embarkation

4 out of 5

There was a Coast Guard inspection the morning of the embarkation that delayed entrance into the cabins - it would have been helpful if the cruise line provided a notice of same so that we did not have to sit and wait two and a half hours after boarding

Ship experiences

Food and Dining

3 out of 5

While the specialty restaurants were grand and the buffets wonderful, the service in the main dining room was far less prompt and efficient than on prior trips on Oceania. Additionally, it appeared that there was an attempt to "over-gourmet" some of the entrees with not too pleasing results.

Onboard Activities

4 out of 5

All were just fine

Entertainment

4 out of 5

We don't expect grand shows when we travel on Oceania and they did not disappoint. The show/dance band was outstanding.

Service and Staff

4 out of 5

All get high marks, except those in the main dining room.

Ship Quality

4 out of 5

Cabin / Stateroom

3 out of 5

The bathroom was very small and the shower even much smaller to the point of discomfort. The design of the room itself needs attention - one had to contort the body to open the cabinet door to reach the refuse bucket.