Fun but uncomfortable

Item: Independence of the Seas
Rating: 3.9
Author: goreevan32

Independence of the Seas Cruise Review to Caribbean - Western

goreevan32

Contributor Level: Deck Hand

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 56

Overall rating:

3.9 out of 5

Verified Review

5 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: December 14, 2019

Ship: Independence of the Seas

Cabin number: 9557

Traveled as: Family (older children)

Reviewed: 4 years ago

Review summary

I’m very unhappy with the communication you have with the ship. Me and my family were put in an uncomfortable situation by being placed in a handicap room with not enough beds. The couch bed was so uncomfortable. This really made our trip very uncomfortable. After all the money I spent I shouldn’t been in that situation

Embarkation

1 out of 5

We were book in a handicap room and only3 beds with 4 people. It was a circus and I’m still not happy what you guys did.

Ship experiences

Food and Dining

4 out of 5

Food and service was great

Onboard Activities

4 out of 5

Activities were great

Entertainment

4 out of 5

Service and Staff

4 out of 5

Shamari was amazing

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5

You booked us in a handicap room with 3 beds with 4 people. I’m very unhappy on the lack of communication you have with the ship. I probably won’t ever book with you again.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5

Labadee (Cruise Line Private Island)

5 out of 5

Falmouth, Jamaica

5 out of 5

Disembarkation

1 out of 5

5 Comments

wgammon1 4 years ago

Sorry you had a bad experience.

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jancannon 4 years ago

The couch beds are meant to sleep 2. They wouldn't or shouldn't have ever put you in a room that wasn't meant for 4. That's their policy.

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BASSON61 4 years ago

It’s unfortunate that ruined your vacation don’t give up on cruising it’s still the best money you can spend for a vacation but next time you should pick your own cabin that’s the best way to avoid that do your homework and some research on your next cruise keep on cruising I love the cruise

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mattward 4 years ago

Perhaps next time purchase 2 separate rooms for the 4 people.

Thumbs Up 1

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GlamTrvlQueen 4 years ago

If you booked a guaranteed cabin unfortunately that’s whAt happens. They put you in the left over cabins that didn’t sell

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