Great Staff but RCCL quality has gone way down as they grow larger.

Item: Independence of the Seas
Rating: 3.1
Author: ruth92415509

Independence of the Seas Cruise Review to Caribbean - Eastern

ruth92415509

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 50

Overall rating:

3.1 out of 5

Verified Review

9 Night Eastern Caribbean Holiday (Ft. Lauderdale Roundtrip)

Sail date: December 21, 2017

Ship: Independence of the Seas

Cabin type: Suite

Cabin number: 1552

Traveled as: Couple

Reviewed: 6 years ago

Review summary

Ship is Nice - needs some updating. Staff is great. Quality has gone way down for RCCL for food and care.

Embarkation

4 out of 5

Ship experiences

Food and Dining

2 out of 5

Onboard Activities

2 out of 5

San Juan and St Marteen are still badly damaged and the cruises should not stop there. Food was all overcooked and tasteless . . . quality has certainly gone down. I've been on over 15 cruises - many RCCL but will not book on RCCL anymore. They are too large and quality has certainly suffered.

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Suite was very nice but no refrigerator. Everything arrived warm and there was no way to get anything cold. Could not even get more bottled water - had to get it on shore.