Independence of the Seas Cruise Review to Caribbean - Western

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5

Not the best cruise I've had.

Sail Date: January 30, 2016

Reviewed: 1 year ago

Traveled As: Singles/Friends

Room Type: Balcony

Still not sure why, but embarkation was a nightmare, stood for 2 hours in line (Diamond) member because there were immigration issues?? Ship is in good shape, room fine, food ok, not great. Ice show lots of fun, spa fine, Cozumel was great as always. Big disappointment as we couldn't dock at Costa Maya because of high winds and waves. Heard dock wasn't well built and this is a constant problem with this new port. So, 5 day cruise and 1 port...ugh!!! Disembarkation was fine. RCL should have communicated better about embarkation issues, started cruise off badly and there was no effort to assuage anger and then it would have helped if we could have had another port on Friday so we didn't spend another day at sea. 

Cabin / Stateroom
Good cabin, steward Duria was great!!!
Embarkation and Disembarkation
Embarkation nightmare!!
Ship Quality
Destinations and Excursions
MIssed port, should have added another stop.
Onboard Activities
Service and Staff
Food and Dining
Some good, but spotty.
Ft. Lauderdale (Port Everglades), Florida
Really busy, lots of mega ships, arrive early!!
Cozumel, Mexico Chakanaab by cab is always great!!!!!
Costa Maya (Mahahual), Mexico
Didn't dock, bad wind and seas. Maybe not a good choice for port!!!!

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