Experience was good AND bad

Independence of the Seas Cruise Review to Caribbean - Western

Experience: 1 cruise (first)
Reviews: 0
Helpful Votes: 3

Overall Rating:

2 out of 5
Verified Review
5 Night Western Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: January 30, 2016
Ship: Independence of the Seas
Cabin Type: Inside
Cabin Number: 7707
Traveled As: Couple
Reviewed: 2 years ago

I booked this cruise to celebrate my honeymoon with the wifey. The whole experience was filled with ups and downs. At the very beginning it was NOT very positive because despite our excitement and preparation, we got to the port 3.5 hours prior to departure and stood in line for the entire time (3 1/2 hours; 2 1/2 of which was under the scorching sun). Thank goodness it wasn't raining. Royal Caribbean eventually came out and started handing out bottles of water; however  they did NOT reach everyone. We stood for 2.5 hours and in the last 1 hour they rushed us through so we could all get in by 4:30 pm which was the scheduled departure. We did not sail out of the port till 6 pm. By the time we made it in the ship they had stopped serving food.
During the trip the food and entertainment was really good. They get a 5 star rating because there was a wide variety of fun things to do and dinners were delicious every night. The other complains we have were  that we were not able to dock in the port of Costa Maya, MX (supposedly due to rough weather) and the room service was not attentive. Our stateroom was only cleaned once a day (my cousin's room in the same category was cleaned twice daily) on/after 8:30 pm when we had our 2nd seating dinner. We were in an interior stateroom, Deck 7 at the very back of the ship. The facts that we basically had the bed messy during the entire time and that we had made plans to visit the Chacchoben Mayan Ruins and could not reach destination really put a damper on our trip experience.

Food and Dining

5 out of 5

Onboard Activities

5 out of 5


5 out of 5

Children's Programs

3 out of 5
don't know. no comments

Service and Staff

3 out of 5
Dinner staff was great. Room service Not good.

Ship Quality

5 out of 5
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