A good experience with room for improvement

Item: Independence of the Seas
Rating: 4
Author: davidbe

Independence of the Seas Cruise Review to Caribbean - Western

davidbe

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 12

Overall rating:

4 out of 5

Verified Review

5 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: January 02, 2016

Ship: Independence of the Seas

Cabin type: Oceanview

Cabin number: 2636

Traveled as: Couple

Reviewed: 8 years ago

Review summary

The ship is fantastic with an ice rink and skating shows as well as a great promenade and lots of activities. Service quality at the dining room and food quality at the buffet can (need to) be improved.

Ship experiences

Food and Dining

3 out of 5

The food quality at the buffet is mediocre - too much pasta and similarly cheap foods.

Onboard Activities

5 out of 5

Entertainment

5 out of 5

creative, high quality with great facilities.

Children's Programs

Plenty of kids on board. Something to consider if you expect a quiet cruise.

Service and Staff

1 out of 5

Service at the dinning room has much to improve. Servers are slow and uninterested. A second cup of coffee (or a refill) does not happen. Period. Seems that the servers are overwhelmed or overloaded. Service at the cabin was great! keep in mind that there is no shampoo or conditioner (bring your own).

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Spacious ( as much as possible) again - good service.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5

Belize City, Belize

3 out of 5

Cozumel, Mexico

5 out of 5

1 Comment

jauslynne 8 years ago

What sort of improvement would you suggest for the MDR and the buffet? I'm curious since we primarily cruise with Carnival and the one thing I consistently hear is Royal's food is better.

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Great experience for first timers!

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