A good experience with room for improvement

Independence of the Seas Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 2

Overall Rating:

4.0 out of 5
Verified Review
5 Night Western Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: January 02, 2016
Ship: Independence of the Seas
Cabin Type: Oceanview
Cabin Number: 2636
Traveled As: Couple
Reviewed: 1 year ago

The ship is fantastic with an ice rink and skating shows as well as a great promenade and lots of activities. Service quality at the dining room and food quality at the buffet can (need to) be improved. 

Food and Dining

3 out of 5
The food quality at the buffet is mediocre - too much pasta and similarly cheap foods.

Onboard Activities

5 out of 5

Entertainment

5 out of 5
creative, high quality with great facilities.

Children's Programs

Plenty of kids on board. Something to consider if you expect a quiet cruise.

Service and Staff

1 out of 5
Service at the dinning room has much to improve. Servers are slow and uninterested. A second cup of coffee (or a refill) does not happen. Period. Seems that the servers are overwhelmed or overloaded.
Service at the cabin was great! keep in mind that there is no shampoo or conditioner (bring your own).

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Spacious ( as much as possible) again - good service.
3 out of 5
5 out of 5
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