Icon of the Seas Cruise Reviews - Reviews

I have sailed on Royal Caribbean cruise lines many times and enjoyed the experience. One of the things I appreciated most was that, once you paid for the cruise, the only additional charges were for alcohol or excursions. However, on the Icons of the Seas, it feels like we are being nickel-and-dimed for everything, even some of the activities. We understand this is a new ship and you’re trying to recover some of your costs, but we paid a significant amount of money for this cruise, and it’s really disappointing that we still have to pay extra for so many things. You need to change the way you are charging your customers.

The ship is huge and plenty of room to roam around the ship. It does get crowded at all pools, so only wish is for the ship to have larger pool areas. Food was good and shows were excellent.

Best ship board experience if they tweak the ports a little and fix the swim up bar this would be a perfect cruise.

It’s going to be difficult to take a cruise other than Icon of the Seas. Everything is so organized, with regard to crowd control. There are so many activities and shows to do and see. The ship is beautiful. They’ve created a small Central Park in the middle of the ship that is outside with plenty of shops and restaurants. The elevators are amazing! There are large keypads outside of the elevators for you to select your desired floor. It then gives you the elevator to take. No crowds or long waits! Aside from the Windjammer, we loved everything about the ship.

This cruise went above my expectations. The service was impeccable. It never felt crowded. Plenty of spaces to hang out. The service from all of the crew was amazing, everyone strives to please the passengers. We truly felt pampered.

I will not ever sail Icon of the Seas again! It is not worth the money. That’s too much money wasted to deal with so much nonsense!

Everything was amazing. It felt magical! We loved the pool, the experiences, the food, the excursions, all of it!

Verry nice experience to me and my family. Ship is very clean and neat. A lot of activity onboard. Staffs are all friendly.

The boat is amazing. The port stops are just ok, but you're really on this boat for the experience of the boat, which did not disappoint.

This ship is awesome! The food was great. The staff were very helpful and friendly.

TRIP WAS WONDERFUL. Definitely was worth it. I enjoyed all the shows. Our ship was at capacity but it did not feel like it. All the staff is so friendly.

This was a great ship. We didn't care for the itinerary but truly enjoyed the ship. Hopefully, they will put a 2nd pool on the Suite Deck on Star of the Seas, as it is definitely needed. The only other thing is the closed off glass doors to the suites cabins - that was a miss in our opinion.

BEST ROYAL CARIBBEAN SHIP EVER , I ALREADY BOOKED THE STARS OF THE SEAS FOR 2025 , I NEVER WANTED TO LEAVE THIS AMAZING SHIP I WISHED I HAD BOOKED IT FOR 2 WEEKS BECAUSE I FEEL I DIDN'T HAVE ENOUGH TIME TO EXPLORE THE WHOLE SHIP

We loved the ICON but probably will not travel on this class again. It was very overcrowded and food/drink quality was lacking. The main dining room food was very disappointing. The cabins, elevators and entertainment were top notch. The deck 7 area for my grandchildren was way too small and should be revamped and monitored more as there were adults in the kids pool! Offer better explanation of restaurants and beverages for packages. I was unable to get gourmet coffee's until the very end of my trip as I couldn't find out where they were (I even asked at guest services and they told me basic info). Maybe I could get a credit for this? Also, in the windjammer you should be paired with wait staff as I was also unable to get fresh squeezed orange juice (also on my package) Or specialty coffees delivered to my table. Nobody ever helped us in the windjammer. Way too crowded and coffee was not good and Tasted burnt. Gemma and her crew 10/10!

overall we enjoyed the ship and what it has to offer. You can checkout some of the videos from the ship at http://www.youtube.com/@sawyershenanigans UCn5WBke0pXVls2bTuNcfIYA

Where do I begin. There are just so many people to thank for truly amazing vacation for starters I would like to think my cabin attendant Hector who greeted us almost every single morning ( when we didn’t sleep in ) with a smile every day. And also for the amazing housekeeping service every single day. Next, I have to thank the amazing bartenders Michele and Anil (Who work at the pub at the Promenade) Every day we would go there just before dinner to have a few drinks and chat. They were always working so hard to make sure every guest was having the best time. Third bartender I would like to personally thank is Martin at the hideaway pool. He would find us where ever we are and made sure we were taking care of asap! Last but not least I have to personally thank our waiters Jose and ABoo in the main dinning hall as well as the head waiter May. The three of them went above and beyond for us. Honestly I think back about my vacation and my most exciting part of the trip was going to see our bartenders at the pub then to dinning hall because truly the service was beyond 5 stars. All these listed staff members greeted us every day by our names which made us feel so welcomed. I truly feel like we have friends at sea and can not wait to see them all on out next vacation !

This was our most enjoyable cruise to date. From the arrival, parking and boarding experiences through the entire cruise and disembarkation process, everything went relatively smooth. This was our first post-pandemic cruise, so our expectations were high and we were not disappointed. From the technical aspects to the improvements on food preparation and service, we were astonished. The new ship exceeded our imagination on its 14th official passenger cruise, but we were pleasantly surprised that it still had that 'new car' smell when we boarded. The technology improvements are second to none with the very useful smartphone app. It was an extra touch of ease to be able to operate our stateroom amenities from the bed, such as our TV, cabin thermostat controls, lighting and opening and closing or our infinite window blinds. We even used it to contact our stateroom attendant, Paragas, who was outstanding and very attentive. Through the smartphone app we were able to request additional amenities from ice to laundry services. This extra attention to detail by design staff made us feel as though Royal Caribbean really wants their passengers to have an 'above and beyond' experience, and not just a 'getting your money's worth' experience. Since we had not been to Royal's private island (Coco Cay) since 2005, we were ecstatic to see the improvements in all its splendor. Even though there was another ship docked there that same day, there was plenty of space for all passengers from both ships on the island and we never felt crowded. There was no shortage of lounge chairs and umbrellas or beach sand. It was truly a 'Perfect Day at Coco Cay.' The onboard entertainment was above par and our experiences were delightful in all venues that we attended, especially the Showbands and Aqua Action-Cirque du Soleil type entertainment. We look forward to sailing bigger and better Royal ships into the future which can only get better from here. The best part of our experience was that most additional cost usually incurred on cruises, were actually afforded to us through a $300 onboard credit. In the past, I have usually booked my cruise directly with Royal Caribbean, but in recent years, we have been utilizing a third party online company called . By doing so, we were awarded $250 onboard credit and Royal awarded us an additional $50 onboard credit. This meant there was absolutely no pressure on spending while onboard for souvenirs and such. In fact, we ended up splurging just to use up all the onboard credit. Booking this cruise while this ship was still just scrap metal in Finland 14 months ago, allowed us the privilege of paying for this vacation over an 11 month period with no financial pressure whatsoever. After pre-purchasing our Port of Miami parking voucher and arriving at the terminal, boarding the ship was a breeze and from the car to the gangway, took less than 15 minutes. Since we checked in online in the days immediately leading up to our departure, we were 'Expressed' through the check-in process, even through the security lines and allowed to board expeditiously. I truly pray that the cruise industry continues this trend, especially for those of us who are seasoned cruisers. Disembarkation was even easier. We carried all our luggage off the ship ourselves, so we were assigned a time to disembark and simply waited in the common areas until we received our text via the Royal App to proceed to the gangway for our departure. Customs has revamped their procedures which now makes getting off the ship just as fun as boarding, as long as you have a passport. For those of you who love to cruise and will see the value and advantage of cruising on the largest cruise ship in the world, Icon Of The Seas is a must do, in my opinion. Disclaimer-This review was given free of any compensation from Royal Caribbean International or travel services.

We had a great time. Still had tons of things we could have done had we had more time as we really didn't get to sit and enjoy the music like going to Dueling Pianos or listening to the DJ/bands up on deck much. Perfect Day at Coco Cay we just relaxed in the shade and took a dip in the water and at the buffet and that was wonderful. Definitely needed more time to take advantage of the spa--book a pkg prior to the cruise if you can and same with specialty dining if you want to try those restaurants out (definitely wanted to try out Izumi as I love hibachi but didnt get to) but there is plenty of complimentary food to be had. Enjoyed a little time in the casino, left while we were ahead and had fun at BINGO and some of the game shows. It's a real drag to leave and come back home, was such a good time.

Arrivals and departures is so messy really bad organization total disaster

I cannot say enough wonderful things about this ship and journey! Treated like royalty start to finish! We look forward to checking out the newest Icon ship, Star of the Seas, in the future!