Amazing Time!!!

Item: Icon of the Seas
Rating: 4.6
Author: camrey021421

Icon of the Seas Cruise Review to Caribbean - Western

camrey021421

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 9

Overall rating:

4.6 out of 5

Verified Review

7 Night Western Caribbean & Perfect Day (Miami Roundtrip)

Sail date: August 17, 2024

Ship: Icon of the Seas

Cabin number: GUAR

Traveled as: Couple

Reviewed: 19 days ago

Review summary

Great experience with my husband. Ship was beautiful, neat and clean. Food was delicious and entertainment kept my attention. Definitely a must cruise again.

Embarkation

5 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Children's Programs

5 out of 5

Service and Staff

5 out of 5

I want to share my exceptional dining experience with waiter Maji and assistant waiter Kadek. From start to finish, the level of service they provided was outstanding. When my husband and I were not satisfied with a dish, they were understanding, promptly apologized, and suggested an alternative. Their teamwork was seamless, and they never missed a beat. Maji and Kadek checked in on us periodically to ensure we had everything we needed, and I mean everything. We were so impressed with their service that we requested to dine exclusively with them for all six nights of our cruise. I've dined at many restaurants, but the level of service they provided was truly exceptional. I also noticed other guests at the same table each night at 8:30 pm, and when I spoke with them, they confirmed they had experienced the same excellent service from Maji and Kadek. We only wish we had more nights on the ship to enjoy their company. We'll certainly miss them, as they were polite, friendly, funny, and made our dining experience feel personal and special. We even took a photo with them to remember the wonderful time we had. Thank you for hiring such exceptional individuals who truly enhance the cruising experience.

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5