The cruise was great but we had purchased cabana and water park for $1500 and there was rain that day they closed the water park ride and we did not spend any time there, any chance you can hep us for Royal to give us credit for our future travel of 4/25
Icon of the Seas Cruise Review to Caribbean - Western
7 Night Western Caribbean & Perfect Day (Miami Roundtrip)
Sail date: August 17, 2024
Ship: Icon of the Seas
Cabin type: Balcony
Cabin number: 9174
Traveled as: Family (young children)
Reviewed: 20 days ago
Review summary
The cruise over all is excellent and we had a great time. But we are disappointed about the Perfect day where we spent 1500 and were not provided a credit for service we did not use. We hope Royal will make it better since they still have time to give us the credit, so we can enjoy the true magic of perfect day at cococay for our upcoming trip of 4/19/25-4/26/25. We are Loyal customers and we have booked another trip in spite of the glich on Coco Cay and we hope Royal understands and make the right decision in giving us credit.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
Coxen Hole, Roatan, Bay Islands, Honduras
Perfect Day At Coco Cay, Bahamas