Rocky Start but Found Paradise

Item: Harmony of the Seas
Rating: 3.2
Author: amycarducci

Harmony of the Seas Cruise Review to Caribbean - Western

amycarducci

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 16

Overall rating:

3.2 out of 5

Verified Review

7 Night Western Caribbean & Perfect Day (Port Canaveral Roundtrip)

Sail date: September 25, 2022

Ship: Harmony of the Seas

Cabin number: 12328

Traveled as: Family (young children)

Reviewed: 1 year ago

Review summary

RCCL Customer service is non existent. There are huge holes in activities. It's like everything is at the same inconvenient time. Labadee is paradise.

Embarkation

3 out of 5

One guest was not on the manifest

Ship experiences

Food and Dining

4 out of 5

Specialty restaurants- 5 stars Main dining- 3.5 Room service- terrible service Windjammer - it's a packed buffet

Onboard Activities

3 out of 5

Flo Rider - 5 stars Lack of activities by staff - 1 star Spa - 1 star

Entertainment

4 out of 5

Loved Fine Line and Skating Shows. Grease should be PG13

Service and Staff

3 out of 5

Customer service is a joke. Our second cabin steward was amazing. Our assistant waiter outstanding.

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5

Hot. Broken AC. Bad location at back. Zero stars.

Ship tip

Stay mid ship.

Thumbs up

Ports of call

Perfect Day At Coco Cay, Bahamas

5 out of 5

Nassau, Bahamas

1 out of 5

I prefer to stay on the ship.

Thumbs Up 0

Falmouth, Jamaica

2 out of 5

Whatever you do - don't do Go Native Tour.

Thumbs Up 0

Labadee (Cruise Line Private Island)

5 out of 5

Paradise. My favorite Caribbean stop hands down.

Thumbs Up 1

Disembarkation

5 out of 5

We had the key. Worth it.

5 Comments

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