The cruise was great! the only real problem was our son bought us the 3 night fine dining package. He manly got it for us to go to the hibachi dinner and he was told it was included, but when we got there they told us it wasn't only the sushi dinner. We don't eat sushi! We asked for a refund on the 2 night we weren't going to use and they would only give a partial refund. I thought that sucked. We figured if that was the only problem we really had you couldn't ask for a better cruise!!!
Embarkation
5 out of 5
Great, Fast, Awesome customer service!
Ship experiences
Food and Dining
4 out of 5
Most of the food was GREAT! The buffets were very unorganized and most of the time there wasn't enough seating so we mostly did main dining. We only had one bad waiter all the others were GREAT! hey even did magic tricks!
Onboard Activities
5 out of 5
We tried to hit every activity or show at least once. We didn't make them all but the ones we made were GREAT!
Entertainment
5 out of 5
All we made were GREAT! Enjoyed them thoroughly!
Service and Staff
5 out of 5
All were excellent except one waiter in dining. Our room steward was excellent!
Ship Quality
5 out of 5
Cabin / Stateroom
5 out of 5
Loved our room!!!
Ship tip
Make sure you make reservations for anything and everything you want to do from dining to shows!!!
We did a tour with the ships gemologist so we didn't see much of the island. We did not like how we were pounced on by someone on every store we passed.
Costa Maya was okay same thing as Cozumel with people following you around trying to sell something or get you in the store. Kind of ruined a relaxing moment. We went to the beach because we heard it was beautiful, it was but there were dogs going to the bathroom in the water where everyone was swimming. We left!!!
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