Airline Lost my Luggage

Harmony of the Seas Cruise Review to Europe - Western Mediterranean


Contributor Level: Third Mate
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 8

Overall Rating:

5.0 out of 5
Verified Review
Western Mediterranean
Sail Date: July 07, 2016
Ship: Harmony of the Seas
Cabin Type: Balcony
Cabin Number: 10700
Traveled As: Couple
Reviewed: 1 year ago

The airline lost my luggage so I had a lot of interaction with the Guest Services Team on the Harmony of the Seas.  They were all fantastic.  Great follow up with voicemails to the stateroom on the status of my luggage.  Even though they had nothing to do with the lost luggage, they gave me credits for free laundry service on the Ship, a real nice touch.

 

Favorite Restaurant was 150 Central Park, with the wine pairing.  Very elegant.  Jamie's Italian is more casual and more family friendly.  Chops Grill was good, but not on par with 150 Central Park.

Food and Dining

5 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Nice couch in the room.

Ship Tip

Our state room was in the back of the ship. We were happy with the location as most of the destinations on the ship were in the back or in the center of the ship.
We had good sunset views on the right side, but the view of the coast line would have been better on the left side of the ship.

5 out of 5
5 out of 5
5 out of 5
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