Grandeur of the Seas Cruise Review to Bermuda

Contributor Level: Purser

2-3 cruises


Helpful Votes

4 out of 5

What we learned to ask - next time!

Sail Date: July 02, 2016

Reviewed: 11 months ago

Traveled As: Family (older children)

Room Type: Suite

Generally speaking, this was a good cruise - the time on Bermuda was fabulous. We have two general comments - that we wish we would have asked about during the planning stages.

1.  The ship was a bit smaller than most and there wasn't a whole lot of teen activities - we have 3 teens and the time at sea got to be long for them.

2.  The drink packages.  We were approached to purchase drink packages before we got on the ship.  We were excited to be starting our adventure and apparently didn't quite understand the full cost of the packages we purchased.  We purchased the $20 "regular" package for our kids - but every time they attempted to get their "cups" filled - the machines were empty - so they didn't drink $20 per day.  My husband and I purchase the $70 "ultimate" package - there is no way we could possibly drink $70 of anything each day.  We thought we were purchasing these packages ($20 and $70) for the entire time - not a per day charge.  If someone one told us:  as suite members - we received free drinks on the concierge lounge, and the kids had access to drinks (lemonade, milk, water) anyway - we wouldn't have spent over $1,000 on drink packages.  This is disturbing because there were many places along the way where someone could have contacted us and said, "We see you're not using your packages to their full potential, are you sure this is the package for you?"  Our sea pass cards were swiped every single time we used them for drinks - so "someone" knew what we were spending.

Cabin / Stateroom
Our cabin was very comfortable for 5 and it offered a lot of amenities because it was a suite; amenities we weren't aware of (free drinks in the concierge lounge, mini bar (Water) available, etc).
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Service and Staff
Food and Dining

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