Great Ports, Not So Great of a Ship

Cruises: 4-6 cruises

Reviews: 2

Helpful Votes: 75

Review summary

Let's start with the embarkation - it was ridiculous. The porters refused to take luggage from those people in the front of the line. Instead, they went further down the line and took luggage only from those individuals that were holding out enough money to (apparently) deem it worth their time. Because of that, the line moved very slowly. The food on the ship was mediocre compared to other cruises that we have taken. Ship cleanliness was unacceptable - there were foul odors in various parts of the ship the entire 10 days. Onboard activities and entertainment were very substandard, especially for a cruise that has 6 days at sea. Frequently, there were no meaningful activities taking place. The bands and DJ were the worst that we've ever experienced on a cruise. The Security personnel on this ship were rude, and were making poor decisions. They would open and close gangways at will, creating large backups as people were trying to get off the ship for excursions. Although I never saw any passengers creating trouble, I saw the security personnel consistently being rude to most passengers. Rudeness by any department on a cruise ship should be completely unacceptable - but apparently is not on the Grand Princess. This was our first Princess cruise, and it did not leave us wanting to go on another one - we'll stick with NCL, who provides a consistently great experience.

Embarkation

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

San Francisco, California

Juneau, Alaska

Skagway, Alaska

Ketchikan, Alaska

Victoria, British Columbia

Disembarkation

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