Promises not kept
Golden Princess Cruise Review to Alaska - Inside Passage
Sail Date: August 30, 2015
Ship: Golden Princess
Cabin Type: Balcony
Cabin Number: A710
Traveled As: Family (older children)
Reviewed: 1 year ago
Princess Cruises promised one thing in their advertisement and delivered another. We were not given the upgrade offered nor the onboard credit advertised, $300 per person ($100 for me only), Military credit $100 ($50 only for my son). Mia with the pursers office did her best to resolve the matter, but to no avail. The reason given by Princess, I booked through . Therefore I will no longer be using or Princess.
The onboard and shore crews were very helpful.