Promises not kept

Golden Princess Cruise Review to Alaska - Inside Passage


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 6

Overall Rating:

3.0 out of 5
Verified Review
10 Night Alaska Inside Passage With Tracy Arm Fjord (San Francisco Roundtrip)
Sail Date: August 30, 2015
Ship: Golden Princess
Cabin Type: Balcony
Cabin Number: A710
Traveled As: Family (older children)
Reviewed: 2 years ago

Princess Cruises promised one thing in their advertisement and delivered another.  We were not given the upgrade offered nor the onboard credit advertised, $300 per person ($100 for me only), Military credit $100 ($50 only for my son).  Mia with the pursers office did her best to resolve the matter, but to no avail.  The reason given by Princess, I booked through .  Therefore I will no longer be using or Princess.

The onboard and shore crews were very helpful.

Food and Dining

3 out of 5
Often the food at the buffet was either over or under cooked.

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
5 out of 5
5 out of 5
5 out of 5
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