My worst cruise experience so far

Item: Freedom of the Seas
Rating: 2.5
Author: alesfont89

Freedom of the Seas Cruise Review

alesfont89

Contributor Level: Purser

43 Days Till Next Cruise

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 12

Overall rating:

2.5 out of 5

4 Night Bahamas & Perfect Day (Miami Roundtrip)

Sail date: October 09, 2023

Ship: Freedom of the Seas

Cabin type: Inside

Cabin number: 2369

Traveled as: Large Group

Reviewed: 7 months ago

Review summary

My favorite thing was probably the fact that the bar staff was either fed up or untrained. Im leaving more towards the later, considering the improper use of the jigger. It was mind blowing how many shots were being poured into the drinks. On our second night, I WAs handed a glass of patron with a splash or pineapple, and he accidentally discounted the drink as well. I counted 3 measures in a 2 oz jigger. So we all just split it and added more juice.

Embarkation

5 out of 5

Ship experiences

Food and Dining

1 out of 5

Olive or Twist

4 out of 5

The service was horrible. But we made best of our nights here

Windjammer Marketplace

3 out of 5

This was extremely hit or miss. Nothing ever looked appetizing.

Main Dining Room

1 out of 5

The service was amazing. The food was cold, tasteless and someone just nasty.

Ben and Jerry's

3 out of 5

The ice cream was yummy. The cones smelled amazing but the flavor was not there

Onboard Activities

2 out of 5

Entertainment

2 out of 5

Service and Staff

2 out of 5

Outside of our stateroom attendant and our dining & beverage staff….. everyone just seemed so unhappy to be there. We had several staff members tell us how poorly they’re treated by the company. We had two treat us poorly so m for no reason. We even had one confront my friends about not adding additional gratuity after being rude to us, then turn around and confront me about her not tipping him. I’ve only been on 6 cruises now. I’ve sailed RCL once before and will be with them next month for the star class experience. But this was by far my worst cruising experience.

Ship Quality

1 out of 5

The rooms and linens were stained and dirty. Various places onboard smelled strongly of mold and mildew.

Cabin / Stateroom

1 out of 5

Our cabin really was the worst. Lights flickering, carpets damp, bed and bathroom gross and stained