Not impressed
Freedom of the Seas Cruise Review to Caribbean - Southern
7 Night Southern Caribbean (San Juan Roundtrip)
Sail date: October 13, 2018
Ship: Freedom of the Seas
Cabin type: Balcony
Cabin number: 7324
Traveled as: Large Group
Reviewed: 5 years ago
Review summary
Embarkment and disembarkment washorrible. We were told they only had 2 wheelchairs to accommodate all the individuals needing assistance. Resulting in waiting over an hour to get off the ship. My husband just had back surgery and we were in a handicap room. The bed was as hard as concrete. And due to water not draining properly in the bath room my husband slipped and fell. This is my 20th cruise and my third on RCCL dont think I wl be going on another one. One saving g grace was our dining room staff was incredible (john and canny). They were very attentive.Embarkation
Ship experiences
Food and Dining
Sorrentos Pizza
They were excellent
Chop's Grille
We had dinner to celebrate a birthday. It was incredible. The food and staff was wonderful
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Their ability to service handicap at embarkment was horrible