Freedom of the Seas Cruise Review to Caribbean - Southern
Review summaryEmbarkment and disembarkment washorrible. We were told they only had 2 wheelchairs to accommodate all the individuals needing assistance. Resulting in waiting over an hour to get off the ship. My husband just had back surgery and we were in a handicap room. The bed was as hard as concrete. And due to water not draining properly in the bath room my husband slipped and fell. This is my 20th cruise and my third on RCCL dont think I wl be going on another one. One saving g grace was our dining room staff was incredible (john and canny). They were very attentive.
Food and Dining
They were excellent
We had dinner to celebrate a birthday. It was incredible. The food and staff was wonderful
Service and Staff
Cabin / Stateroom
Their ability to service handicap at embarkment was horrible