Not impressed

Freedom of the Seas Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Reviews: 6
Helpful Votes: 59

Overall rating:

3.4 out of 5
Freedom of the Seas

7 Night Southern Caribbean (San Juan Roundtrip)

Sail date: October 13, 2018

Ship: Freedom of the Seas

Cabin type: Balcony

Cabin number: 7324

Traveled as: Large Group

Reviewed: 2 years ago

Review summary

Embarkment and disembarkment washorrible. We were told they only had 2 wheelchairs to accommodate all the individuals needing assistance. Resulting in waiting over an hour to get off the ship. My husband just had back surgery and we were in a handicap room. The bed was as hard as concrete. And due to water not draining properly in the bath room my husband slipped and fell. This is my 20th cruise and my third on RCCL dont think I wl be going on another one. One saving g grace was our dining room staff was incredible (john and canny). They were very attentive.

Embarkation

2 out of 5

Ship experiences

Food and Dining

3 out of 5

Sorrentos Pizza

5 out of 5

They were excellent

Chop's Grille

5 out of 5

We had dinner to celebrate a birthday. It was incredible. The food and staff was wonderful

Onboard Activities

2 out of 5

Entertainment

3 out of 5

Service and Staff

4 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5

Ship tip

Their ability to service handicap at embarkment was horrible

Ports of call

San Juan, Puerto Rico

4 out of 5

Charlotte Amalie, St. Thomas

5 out of 5

Willemstad, Curacao

5 out of 5

Oranjestad, Aruba

5 out of 5

Basseterre, St. Kitts

5 out of 5

Disembarkation

2 out of 5
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