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Wonderful until until last excursion at Port

Freedom of the Seas Cruise Review to Caribbean - Southern

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 22

Overall rating:

4.6 out of 5
Freedom of the Seas

7 Night Southern Caribbean (San Juan Roundtrip)

Sail date: October 06, 2018

Ship: Freedom of the Seas

Cabin type: Balcony

Cabin number: 6260

Traveled as: Family (older children)

Reviewed: 5 years ago

Review summary

Enjoyed my first cruise very much. Plan on going on another one, just not sure if it will be with Royal Caribbean as their customer service after the cruise was not up to my expectations! So disappointed!

Embarkation

1 out of 5

Ship experiences

Food and Dining

5 out of 5
Food was great, could order as much as you want! If you did not finish your meal, staff was concerned you did not like the food and offered to get you something else. (I just ordered too much!) Had drink package, if you do make sure you get the fresh squeezed OJ at breakfast!

Onboard Activities

5 out of 5

Entertainment

5 out of 5
Good variety, something for everyone!

Children's Programs

Service and Staff

5 out of 5
Had great service in the dining room and room cleaning twice a day was adequate.

Ship Quality

5 out of 5
Ship was very clean

Cabin / Stateroom

5 out of 5

Ship tip

Do not leave your bags on any excursions when you disembark from the ship. Had things stolen from my bags, Royal Caribbean did not care when I called to complain.

Thumbs up

Ports of call

San Juan, Puerto Rico

1 out of 5
As above, bags were not protected by excursion staff. Stole from bags!
Thumbs Up

Philipsburg, St. Maarten

5 out of 5
Thumbs Up

Basseterre, St. Kitts

5 out of 5
Thumbs Up

St. John's, Antigua

5 out of 5
Thumbs Up

Castries, St. Lucia

5 out of 5
Thumbs Up

Bridgetown, Barbados

5 out of 5
Thumbs Up

Disembarkation

4 out of 5
Disembarkation itself was smooth. Wish I would not of taken Puerto Rico excursion. Did the Old and New San Juan. Had one hour at Old San Juan to walk around but not in New San Juan. Instead our driver took us to a dive restaurant and we were made to spend 45 minutes at this place. Called RC to complain, was told, so sorry but nothing we can do.
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Other reviews of this sailing

Freedom of the Seas from Puerto Rico! Amazing!
Out of this World!!!
GREAT CRUISE. WE LOVED IT