Happy Family = Happy Dad
Freedom of the Seas Cruise Review to Caribbean - Western
Sail Date: June 05, 2016
Ship: Freedom of the Seas
Cabin Type: Inside
Cabin Number: 6331
Traveled As: Large Group
Reviewed: 1 year ago
We couldn't be more happy with our experience. Everything was outstanding from the ship itself - we found everything clean, and in good working order. To our staterooms as all were comfortable and exactly what we were told we would get. Not to mention on the stuff to do on board! Several live entertainment options, games, sports activities and so on...we're going to have to go on another cruise to cover it all!
What really matters is the people that are providing the service and absolutely everyone was as nice and accommodating as they could be. Everyone exceeded our expectations. Once we had our wait staff, captain of our section and the chef trained in the main dining room on one of our daughter's nut and diary allergies - all of the staff went above and beyond every single day to ensure she had not just something to eat, but something to present to her that put a smile on her face as the rest of us were impressed with our food choices/presentations as well. That REALLY makes a parent feel so much better - for their special dietary needs child to have the same experience as the other children! :-) THANK YOU!
Food and Dining
Kat in the Bull & Bear was outstanding and a wonderful entertainer!
Service and Staff
Franco Lemos - very efficient and always quick witted. We enjoyed Franco's humor and he always went above and beyond to see that we were all taken care of at our large table. At first he didn't exude confidence in us with our special dietary needs daughter, but once we reached a comfort level it was smooth sailing and he when above and beyond every evening for us!
Princess Nadine Sutherland - Assistand Server - "My Princess" she ran very hard to keep up with the demands of our 12-18 person table and did it with great smile and good spirit.
Dindin Syamsudin - stateroom attendant - I don't know how this man does it, but he always was smiling day and night. He did such a great job for my very large family in two rooms - mostly girls...lots of mess and stuff everywhere. Every day in the morning(ish) he made beds and put up the pull out sofa for us, and in the afternoon pulled the sofa back out again and left towel origami that the kids were just so excited over - he deserves a gold star doing all this in such cramped quarters!
These are just a few - I know that there are A Lot more people behind the scenes making it all happen. They all apparently were doing a great job because we didn't experience any breakdown in service.
Thank you Royal Caribbean for a GREAT family vacation - we're telling all of our friends!!!
Cabin / Stateroom
You will not go hungry on this boat! They have food all day long available in various outlet, and if you want special little treats you could go to Starbucks, the Cupcake shop and others. Loved the shopping that is available on ship, too - we always had something to do!