Great staff and okay service but low on activities.

Freedom of the Seas Cruise Review to Caribbean - Western


Contributor Level: Deck Hand
Experience: 2-3 cruises
Reviews: 0
Helpful Votes: 4

Overall Rating:

3.0 out of 5
Verified Review
7 Night Western Caribbean (Port Canaveral Roundtrip)
Sail Date: June 05, 2016
Ship: Freedom of the Seas
Cabin Type: Inside
Cabin Number: 7121
Traveled As: Couple
Reviewed: 1 year ago

My girlfriend and I had wonderful room attendants and servers for our room and dinner. Our biggest problem was that we did not have a working remote control when we first arrived in our stateroom. I went to guest relations and had to call twice before anyone brought up a new remote. My checked in luggage was confiscated from me initially because they thought I brought an extension cord. It was an iPhone charger. How does that get mixed up? On top of that I had to carry my whole luggage bag from the bottom deck all the way to my room. Also room service was very slow. It took and hour and a half to receive a ginger ale. How could that take so long? Lastly, I felt that there weren't enough activities on board. I wish they had a waterslide and multiple activities at once that targeted the same age groups so there could be more options. The 7 and 9PM shows were also a hassle because we had to rush dinner some nights to feta good seat and be on time. Besides these issues we had a fantastic trip. We may do more through research before we book another cruise though. 

Food and Dining

5 out of 5

Entertainment

5 out of 5

Children's Programs

N/A

Service and Staff

3 out of 5
Juan and Fernando were awesome!!!

Cabin / Stateroom

5 out of 5
Loved how it got pitch black dark and the bed was very comfortable.

Ship Tip

Stick with formal dining over windjammer. It better food and in a more enjoyable atmosphere.

3 out of 5
Don't go to Pedro St. James. It was not as historical or entertaining as it was described.
3 out of 5
Don't bother going to the private beaches. Vendors still try and sell you things as you try and relax in the sun.
5 out of 5
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