Freedom of the Seas Cruise Review to Caribbean - Western

Contributor Level: Purser

7+ cruises


Helpful Votes

4 out of 5

For the most part it was a great cruise...

Sail Date: February 28, 2016

Reviewed: 1 year ago

Traveled As: Large Group

Room Type: Balcony

For the most part it was a great cruise.  I believe the worst issue on the boat was just communication and guest services was just horrible - they never seemed to know what was going on and they were horrible about communicating if there was an issue and getting it resolved.  The food on the boat was great and majority of the staff that we encountered were very friendly and went out of their way to help with what you needed.  The entertainment on the boat was simply amazing! I have never been on a cruise with so much talent.   We would certainly go back on the ship again. Happy

Cabin / Stateroom
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Best I have ever seen!
Service and Staff
Guest Services were terrible!!!! But the rest of the staff was AMAZING!
Food and Dining

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