Freedom of the Seas Cruise Review to Caribbean - Western

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5

not spectacular but good

Sail Date: February 28, 2016

Reviewed: 1 year ago

Traveled As: Singles/Friends

We had 6 of us on this cruise (three couples with balcony staterooms).

We were disappointed in the dinner service as we had to wait  quite a while

for attention in the first few days of the cruise. After complaining to the matre'd

we did have improved service. She told us the fault was not with the wait staff

but that the kitchen staff was shorthanded and that the waitstaff had to help

with the food prep. The other shortcoming was with the excursions. After

waiting by a boat dock for a boat trip the boat staff informed us that we would

have to wade in waist high water to get off the boat onto shore. All of us  being elderly we decided not to go but that ruined our afternoon on the island.

The next excursion was outright cancelled as that amphibious vehicle had

mechanical problems. We got the message about an hour ahead of the trip.

On the positive side, we enjoyed excellent service in the windjammer restaurant

for breakfast, had fun in the casino and at the evening shows.




Cabin / Stateroom
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining

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