Royal Caribbean nickel and diming on WiFi
Freedom of the Seas Cruise Review to Caribbean - Eastern
Sail Date: February 21, 2016
Ship: Freedom of the Seas
Cabin Type: Oceanview
Cabin Number: 1812
Traveled As: Couple
Reviewed: 1 year ago
This was our 6th cruise with RCI and although we still love cruising with them they are starting to slip on certain issues.
With gratuities being automatically debited to your onboard account, some ship staff are not giving the same high standard of service as before when they relied on your discretion as to how much to tip.
The evening entertainment schedule was very unfriendly for the second sitting dinner at 8pm. A few events were impossible to get to especially on a couple of nights when the dining room service was very slow.
Good food but service effected by the gratuity issue mentioned above.
LAST BUT NOT LEAST is the continued overcharging of internet service. The signal on the ship was so weak I couldn't conduct business which I have to do while on vacation. The best signal I got on the entire cruise was off the ship in a local bar in St Thomas AND IT WAS FREE !!!!!!!!!
With the amount of profit that the cruise lines are making it's about time that WiFi was free especially for poor service.
Food and Dining
Service and Staff
Cabin / Stateroom
Our cabin steward was fast and efficient keeping the room clean and always with a friendly smile
This ship tended to rock more than others so be prepared if you're prone to sea sickness