Freedom of the Seas Cruise Review to Caribbean - Eastern

Contributor Level: Purser

4-6 cruises


Helpful Votes

2 out of 5

Freedom of the Seas

Sail Date: October 18, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

Royal Caribbean Freedom of the Seas was below average in their service on the ship.  Most of the eateries and bars had very little seating. Standing room only most of the day.  The ship is visually very appealing BUT not very functional.  Room service was very bad, cold and incorrect meals. One mourning they completely forgot my breakfast.  I paid for valet luggage handling when leaving the ship and I had 2 commemorative glasses and a very expensive shirt removed from my luggage.  I will never sail with Royal Caribbean again.  I am VERY disappointed.

Cabin / Stateroom
Cabin was clean and kept clean.
Embarkation and Disembarkation
Using their valet service Items were removed from luggage when leaving the ship.
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Most venues on the ship are way too small for the amount of people on the ship.
Service and Staff
Missing items from luggage
Food and Dining
Room service was very bad.
Port Canaveral, Florida
Long lines and wait times getting on and off the ship.
Cococay (Cruiseline's Private Island) Did not go due to weather.
Charlotte Amalie, St. Thomas
Philipsburg, St. Maarten


I did not get the Royal treatment. Service on other ships is better. I never had items taken out of my luggage until I sailed with Royal Caribbean.

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